Tell Us When

告诉我们什么时候(TUW)是为了节省时间--对于总代理商和客户而言。通过提供更可靠的交付时间，客户可能准备接受替代或更宽的交付时间窗口。78%的TUW结合了一个网站，客户可以在网站上通过类似日历的应用程序--浏览器或手机应用程序--输入他们的空闲时间来提取货物，以及一个增强版本的Optrak Vehicle Routing System(VRS)。TUW通常会在在线订购后通过供应商的网站访问。它将以贝宝的方式无处不在，允许客户登录，以便保存他们的数据(例如，重复活动，如工作时间)。TUW将与其他应用程序进行通信，例如替代VRS和电子履行平台。通过使用该网站，客户将授予供应商安全、临时和有限的访问其日历信息的权限。VRS将直接链接到该网站。它将使用实时交通数据和车辆跟踪来提供更好的到达时间估计。将产生一份计划，并通过车载计算机发送给每辆车。随着交付的进行，由于交通或其他因素，可能会出现实际或预测的延误。如果到达时间有任何变化，将通知客户。如果客户不能按时完成承诺或修改的时间，他将通过电话或网络通知系统，最好是使用替代方案。系统将尝试在履行其他交付时间承诺的同时自动重新安排时间表，并将修订后的时间表发送给司机。在同一天重新安排同一辆车对司机来说更具成本效益，对客户也更好，因此非常令人满意。VRS将以网络应用的形式提供--对规模较小的送货业务特别有用。客户将被鼓励提供更多的送货时段，并因此而获得奖励。这将为优化提供更大的空间，以实现更高效的路线。

Tell Us When (TUW) is about saving time - for the distributor and the customer. By offering a more reliable delivery time, customers may be prepared to accept alternative or wider delivery time windows. 78% TUW combines a web site where customers enter their availability to take deliveries through a calendar-like application - by browser or mobile phone app, and an enhanced version of the Optrak Vehicle Routing System (VRS). TUW will typically be accessed via a vendor's web site -after on-line ordering. It will be a ubiquitous in the manner of PayPal, allowing customers to log in so their data can be saved (for example repeated activity such as work times). TUW will communicate with other applications, for example, alternative VRS and e-fulfilment platforms. By using the site the customer will grant the supplier a secure, temporary and limited access to their calendar information.The VRS will link directly to the web site. It will use Real-time traffic data and vehicle tracking to provide better estimates of arrival time. A plan will be produced and sent to each vehicle via on-board computer. As deliveries progress there may be actual or forecast delays due to traffic or other factors. The customer will be notified of any changes to arrival time. If the customer can't meet the committed or revised time he will notify the system via phone or web, ideally with an alternative. The system will attempt to reschedule automatically while honouring other delivery time commitments and send the revised schedule to the driver. Rescheduling with the same vehicle on the same day is much more cost-effective for the driver and is better for the customer, so highly desirable. The VRS will be made available as a web app - particularly useful to smaller delivery operations. The customer will be encouraged to, and rewarded for, making more delivery slots available. This will give the optimisation greater scope for more efficient routes.