Post Occupancy Evaluation of Innovative Hospice Care Model

该项目的中心目标是通过在创新的建筑方案中提供增强的护理模式，确定患者、工作人员和家庭在姑息治疗环境中体验到的生活质量的关键好处。这个机会是由PPW临终关怀医院从他们现有的场所搬迁到格拉斯哥的“新建筑”地点所提供的。设想的方法旨在利用建筑采购和交付过程，提供关于设计意图和运营结果之间关系的新见解和新知识。格拉斯哥的威尔士王子和公主临终关怀医院每年有1200名新患者。这项服务由医生、护士、治疗师、辅导员、牧师、社会工作者和志愿者组成的团队提供，他们实行以病人为中心的综合护理模式。经过30年的适应和调整他们目前的场所，临终关怀现在正在搬迁到一个新的地点。设计的目的是，这座新建筑不仅将通过现代建筑技术的部署实现预期的经济和效率的提高，而且建筑方案还可以通过设计新的患者和家庭护理模式的健康方法来改善患者护理和健康。这种新方法基于瑞典的“Sengatan”模式，将成为英国医疗保健的独特范例。研究团队将与设计团队、Ryder Architecture和客户PPWH一起工作，以确定简报、设计和施工的整体过程是否能提供最佳的运营性能。软着陆框架是确定研究成果的一个关键工具。软着陆框架是由BSRIA（建筑服务研究和信息协会）和UBT（可用建筑信托）联合发起的。该框架是苏格兰政府政策的一部分，旨在授权更多地使用入住后评估，以改善建筑部门的业绩。软着陆是一个贯穿于任何项目的建筑采购和交付过程，从开始到实际完成以及之后，以确保项目期间做出的所有决策都是基于提高建筑的运营性能和满足客户的期望。研究将集中在几个关键问题上：-现有环境的表现如何？这将为测试项目结果提供一个基准。-在项目开始和客户/设计团队简报的过程中，是否明确定义和说明了必要的目标和要求。-能否证明在设计阶段，在设定具体绩效目标和实现法规遵从的阶段，简报过程获得了充分和准确的信息来解决这些问题。-施工方案中的预算或方案限制是否影响了设计意图。-完成的新建筑在多大程度上符合概要要求，最终的建筑是否符合规范；在架构功能和用户需求方面都是如此。最终，这项研究将证明患者、工作人员和家属所经历的生活质量是否得到了明显的改善。

The central aim of this project is to determine the key benefits to the quality of life as experienced by patients, staff and families in a palliative care environment through the provision of an enhanced care model delivered within an innovative architectural programme. The opportunity is given by the relocation of PPW Hospice from their existing premises to a "new build" location in Glasgow. The envisaged methodology seeks to leverage the architectural procurement and delivery process to deliver new insights and new knowledge of the relationship between design intentions and operational outcomes.The Prince and Princess of Wales Hospice in Glasgow has a client base of 1200 new patients every year. The service is delivered by a team of doctors, nurses, therapists, counsellors, chaplains, social workers and volunteers who practice a model of integrated, patient centred care. After 30 years of adapting and adjusting their current premises the hospice is now in the process of moving to a new location. The intention is that this new building will deliver not only the expected improvements in economy and efficiency through the deployment of modern construction technology but that the architectural program can also deliver improved outcomes in patient care and wellbeing through a salutogenic approach to the design of a new patient and family care model. This new approach is based on the Swedish "Sengatan" model and will be a unique example in UK health care. The research team will work alongside the design team, Ryder Architecture and the client, PPWH to determine if the holistic process of briefing, design and construction can deliver optimal operational performance. A key tool in determining the research outcomes is the Soft Landings Framework.The Soft Landings Framework is a joint initiative between BSRIA (Building Services Research and Information Association) and UBT (Usable Buildings Trust. The framework forms part of a Scottish Government policy designed to mandate the greater use of post occupancy evaluations to improve the performance of the construction sector.Soft Landings is a building procurement and delivery process which runs through any project, from inception to practical completion and beyond, to ensure all decisions made during the project are based on improving the operational performance of the building and meeting the client's expectations.The research will focus on a number of key questions:- What is the performance of the existing environment? This will provide a benchmark against which to test the project outcomes.- Were the requisite ambitions and requirements clearly defined and stated in the process of project inception and client/design team briefings. - Can it be shown that during the design phase, where specific performance targets are set and regulatory compliance achieved, that the briefing process elicited sufficient and accurate information to address these issues.- Whether budget or program constraints within the construction programme compromised the design intentions. - To what extent has the completed new build delivered to the brief and does the resulting building perform to specification; both in terms of architectural function and user requirements.Ultimately, the research will prove whether demonstrable benefits to the quality of life as experienced by patients, staff and families have been delivered.