Realising inclusive communicative practices in support services for refugees and other migrants: the role of translanguaging in a linguistically dive

这项研究将调查在语言多样的庇护支持组织在格拉斯哥，英国的主要地区之一，容纳寻求庇护的人的沟通实践。这项研究来自社会语言学研究，表明人们通过流畅地利用所有意义资源进行交流，这种做法被称为“跨语言”。教育研究表明，使双语/多语学生能够利用其全部语言知识库可以带来变革，使更多的参与和语言学习成为可能。因此，本研究的目的是确定如何在语言少数群体（英语以外的语言使用者）获得支持服务的背景下实现跨语言的好处。它将调查如何在一个组织的语言不同的参与者之间发生的通信，以及该组织如何应对语言差异的方式，影响人们参与服务。因此，研究将解决社会语言学中的关键辩论的影响，这是经常描述的解放条款，但取决于参与者和调查的设置。因此，将进行语言人种志，以便对通信进行密切的数据驱动分析。研究结果将有助于理解复杂的交际技能如何在语言多样的环境中使用。此外，研究结果将有可能改善难民和其他移民获得服务的机会，表明跨语言可以使其他语言的使用者更充分地参与并将他们的专业知识带入服务的共同制作和领导。

This research will investigate communicative practices at a linguistically diverse refugee-support organisation in Glasgow, one of the main UK areas accommodating people seeking asylum. The study emerges from sociolinguistic research indicating that people communicate by fluidly drawing on all their meaning-making resources, a practice known as "translanguaging". Education research shows that enabling bilingual/multilingual students to draw on their full linguistic repertoires can be transformative, enabling greater participation and language learning. Therefore, the purpose of this research is to identify ways in which the benefits of translanguaging can be realised in the context of support services accessed by linguistic minorities (speakers of languages other than English). It will investigate how communication occurs between linguistically diverse participants at an organisation, and how the organisation responds to linguistic difference in ways that affect people's participation in services. The research will thereby address key debates within sociolinguistics on the effects of translanguaging, which are frequently described in emancipatory terms but depend on the participants and settings under investigation. For this reason, a linguistic ethnography will be conducted to allow for close, data-driven analysis of communication. Findings from the research will inform understanding of how complex communicative repertoires are used in linguistically diverse settings. Furthermore, the findings will have the potential to improve the accessibility of services for refugees and other migrants, indicating ways that translanguaging can enable speakers of other languages to more fully participate and bring their expertise to the co-production and leadership of services.