National Network of Libraries of Medicine - Region 8

国家医学图书馆网络（NN/LM）的使命是通过以下方式推动医学进步和改善公众健康：1)为所有美国卫生专业人员提供平等的生物医学信息资源；2)改善公众获取信息系统和信息资源的机会，使他们能够对自己的健康做出知情的决定。该方案由国家医学图书馆协调，并通过全国卫生科学图书馆和信息中心网络实施。该网络包括八个地理区域，并签订了一个区域医学图书馆的合同，以管理每个区域的方案活动。该合同是针对区域8的RML，该区域位于康涅狄格州，缅因州，马萨诸塞州，新罕布什尔州，罗德岛州和佛蒙特州并为其提供服务。NN/LM的目标是：发展网络成员和其他组织之间的合作，以改善全国范围内生物医学信息资源的获取和共享；促进卫生专业人员和公众对生物医学信息资源的认识、获取和使用，特别强调为实现“健康人2020”消除健康差距的目标作出贡献；发展、促进和改进网络成员、卫生专业人员和向公众提供卫生信息的组织对卫生信息的电子访问。A.网络基础设施。每个RML都应该保持一定水平的程序和服务，以继续支持网络的基础设施。包括与区域内规划、促进和实施服务有关的活动；协调本区域与其他区域的活动，并在国家方案内进行协调；并作为该地区与其他图书馆和信息网络或卫生组织和专业协会的联系点。网络基础设施支持卫生科学图书馆与各种组织的合作，包括其他卫生科学图书馆以及附属成员组织。与附属网络成员（如公共图书馆和社区组织）的合作通常会导致具有广泛社区影响的外展项目。具体而言，承包商应承担以下责任：制定和执行一项方案，向东斯区域所有地区的保健专业人员提供基本水平的信息服务；提供文件递送，提供卫生专业人员；评估和回应健康科学图书馆的需求，以支持在其机构内和通过其参与网络改善卫生保健和生物医学信息转移的计划；协助民运执行《国家应急准备计划》；获取用户关于其信息系统和信息资源偏好、需求和使用情况的持续反馈，并建议改善卫生专业人员和消费者获取信息的途径；对NLM的用户和非用户进行或参与需求评估或调查；协助网络成员就电子许可协议进行谈判；制定方案，协助信息专业人员在机构内推广基于证据的健康信息；并协助NLM识别和增加与健康科学相关的历史和独特材料的收集。B.外展计划。每个区域图书馆将执行一项外联方案，通过维持或与愿意为非图书馆个人提供服务的图书馆协商安排，为该地区所有地区的保健专业人员提供基本信息服务。卫生专业人员外展计划包括有针对性的计划，使服务不足的农村、少数民族和市中心的卫生专业人员了解可用的卫生信息资源（包括PubMed和其他专门的NLM数据库）。在发展改善公众获取健康信息的项目中，rml将与网络图书馆、州图书馆机构、州、公共和学校图书馆、社区组织以及其他向公众提供健康信息的地区、州和地方组织合作。推广工作将侧重于MedlinePlus和PubMed作为查找健康信息的资源。外展计划包括以下类型的活动：与卫生专业人员和公共卫生工作者的联系。承包商应继续开发、实施和评估有针对性的外展计划，使美国卫生专业人员和公共卫生工作人员能够轻松获得生物医学信息资源，这些人员不直接隶属于拥有医学图书馆的机构，特别关注农村、内城、医疗服务不足地区（MUA）和少数民族卫生从业人员或为少数民族人口服务的人员。RML外联方案应侧重于：已确定为优先举措的特殊人群或学科（例如，健康差距、消费者健康、卫生信息素养、艾滋病毒/艾滋病、卫生服务研究、毒理学和环境卫生）；地方/州公共卫生部门，特别重视互联网接入和与与公共卫生人员合作的其他组织/机构的合作；以及旨在培训少数民族保健从业人员或为少数民族人口服务的机构；开发在文化和语言上适当的资源，并提供有效使用电子卫生信息资源的培训。为少数民族人口服务的保健专业人员在获取信息方面遇到一系列特殊问题。2. 消费者健康信息服务。NLM的使命包括提供及时、准确和可理解的消费者健康信息，帮助患者、他们的家人和公众在管理他们的健康和医疗保健方面发挥更积极的作用。NLM的一项外联目标是，通过培训促进不同社区获取和使用卫生信息，缩小非洲裔美国人、西班牙裔美国人、美洲印第安人和阿拉斯加原住民以及其他少数民族人口之间的健康差距。承包商应制定、实施和评估外展计划，以提高公众对高质量电子健康信息的认识和获取。在实施这些项目时，承包商应与各种中介机构合作，包括网络成员、卫生专业人员、公共卫生工作者、信息专业人员、教育工作者、社区、信仰组织、志愿者和其他类型的组织，包括为少数群体、特殊和服务不足人群、卫生宣传和自助团体服务的组织。NN/LM消费者健康外展计划应包括：制定针对特殊人群（如少数民族、老年人、青少年、退伍军人群体、低收入人群等）的计划，重点关注特殊主题（如健康差距、健康信息素养、艾滋病毒/艾滋病、公共卫生、文化和语言上适当的信息、个人健康记录、应急准备等）；向消费者推广NLM资源；促进协作并鼓励网络成员、社区、信仰组织和志愿者组织之间的外展伙伴关系，以改善在地方、州和区域各级获取电子消费者健康信息的机会；开发适合文化和语言的资源；提供有效利用电子卫生信息资源的培训；制定试点项目，以确定和促进图书馆在已获得或正在寻求NIH临床和转化科学奖（CTSA）的机构中的作用，重点是社区参与。3. 支持电子获取卫生信息的培训。承包商应支持有效利用互联网上的电子卫生信息资源的培训。重点应放在接触保健专业人员、公共、学校和其他图书馆员以及其他无法获得此类培训或打算培训其他人（包括消费者）的中介。培训应侧重于其他来源无法提供的主题，并应包括但不限于：PubMed， MedlinePlus和其他专门的NLM数据库；在网络上查找和评估健康信息资源。技术改进。如有需要，承包商应制定和实施NN/LM技术改进计划，以鼓励向网络成员、卫生专业人员和区域消费者提供高质量的卫生信息。重点应放在“连接不足”的人，特别是内城和农村卫生组织，以提高和保持获得技术的机会。

The mission of the National Network of Libraries of Medicine (NN/LM) is to advance the progress of medicine and improve the public health by: 1) providing all U.S. health professionals with equal access to biomedical information resources; and, 2) improving the public's access to information systems and information resources to enable them to make informed decisions about their health. The Program is coordinated by the National Library of Medicine and carried out through a nationwide network of health science libraries and information centers. The Network comprises eight geographic regions, with a contract for one Regional Medical Library to manage program activities for each region. This contract is for the RML for Region 8, which is located within and provides services to the states of Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island and Vermont. The NN/LM goals are: to develop collaborations among network members and other organizations to improve access to and sharing of biomedical information resources throughout the nation; to promote awareness of, access to, and use of biomedical information resources for health professionals and the public, with a particular emphasis on contributing to the Healthy People 2020 goal of eliminating health disparities; and to develop, promote, and improve electronic access to health information by network members, health professionals, and organizations providing health information to the public. A. Network Infrastructure. Each RML is expected to maintain a level of programs and services to continue supporting the infrastructure of the network. Included are activities related to planning, promoting, and implementing services within the region; coordinating the activities of the region with other regions and within the national program; and serving as a contact point for the region in relation to other library and information networks or health organizations and professional associations. The network infrastructure supports health sciences libraries' collaborations with a variety of organizations, including other health sciences libraries as well as affiliate member organizations. Collaborations with affiliate network members such as public libraries and community-based organizations often lead to outreach projects with broad community impact. Specifically the contractor shall undertake the following: Develop and implement a program designed to provide health professionals in all parts of the Region with a basic level of information services; provide document delivery to provide health professionals; assess and respond to the needs of health sciences libraries in order to support programs to improve the transfer of health care and biomedical information within their institutions and through their participation in the network; assist NLM with the implementation of a National Emergency Preparedness Plan; obtain ongoing feedback from users about their information system and information resources preferences, needs and uses, and recommend ways of improving health professional and consumer access to information; conduct or participate in needs assessments or surveys of users and non users of NLM; assist Network members with negotiating e-licensing agreements; develop programs to assist the information professional in promoting evidence based health information in the institution; and assist NLM in identifying and increasing access to collections of historical and unique materials related to the health sciences. B. Outreach Programs. Each RML will implement an outreach program designed to provide health professionals in all parts of the region with basic information services, by maintaining or by negotiating arrangements with libraries willing to serve individuals without a library affiliation. Health professional outreach programs include targeted programs to make underserved rural, minority, and inner city health professionals aware of available health information resources (including PubMed and other specialized NLM databases). In the development of programs to improve the public's access to health information, the RMLs will work with network libraries, state library agencies, state, public and school libraries, community-based organizations, as well as other regional, state, and local organizations that provide health information to the public. Outreach efforts will focus on MedlinePlus and PubMed as resources for locating health information. Outreach programs encompass the following types of activities: 1. Outreach to Health Professionals and Public Health Workers. The contractor shall continue to develop, implement, and evaluate targeted outreach programs to bring biomedical information resources within easy reach of U.S. health professionals and the public health workforce, who are not directly affiliated with an institution with a medical library, with special focus on those in rural, inner cities, Medically Underserved Areas (MUA), and minority health practitioners or those who serve minority populations. The RML outreach program shall focus on: special populations or subject disciplines that have been identified as priority initiatives (e.g., health disparities, consumer health, health information literacy, HIV/AIDS, health services research, toxicology and environmental health); local/state public health departments with particular emphasis on Internet access and collaborations with other organizations/institutions that work with public health personnel; and institutions whose objective is to train minority health practitioners or those who serve minority populations; and to develop culturally and linguistically appropriate resources and provide training in the effective use of electronic health information resources. Health professionals serving minority populations have a special set of problems in accessing information. 2. Consumer Health Information Services. NLM's mission includes providing timely, accurate, and understandable consumer health information to help patients, their families, and the public play a more active role in managing their health and health care. An NLM outreach goal is to reduce health disparities among African American, Hispanic, American Indian and Alaskan Native, and other minority populations through training to promote access to and use of health information among diverse communities. The contractor shall develop, implement, and evaluate outreach programs to increase the public's awareness of and access to high quality electronic health information. In carrying out these programs, the contractor shall work with a variety of intermediaries, including network members, health professionals, public health workers, information professionals, educators, community, faith-based, volunteer, and other types of organizations, including those serving minorities, special and underserved populations, health advocacy and self-help groups. The NN/LM consumer health outreach program shall include: developing programs that reach special populations (e.g. minorities, seniors, teens, veterans¿ groups, low income populations, etc.), focus on special topics (e.g. health disparities, health information literacy, HIV/AIDS, public health, culturally and linguistically appropriate information, personal health records, emergency preparedness, etc.); promoting NLM resources to consumers; fostering collaborations and encourage outreach partnerships among Network members, community, faith-based, and volunteer organizations to improve access to electronic consumer health information at the local, state, and regional levels; developing culturally and linguistically appropriate resources; providing training in the effective use of electronic health information resources; and developing pilot projects to identify and promote the roles of libraries in institutions that have received or are seeking NIH Clinical and Translational Science Awards (CTSA) with a focus on community engagement. 3. Training to Support Electronic Access to Health Information. The contractor shall support training in the effective use of electronic health information resources on the Internet. Emphasis should be on reaching health professionals, public, school and other librarians, and other intermediaries who do not have access to such training or who intend to train others, including consumers. Training should focus on topics not available through other sources and should include, but not be limited to: PubMed, MedlinePlus, and other specialized NLM databases; and finding and evaluating health information resources on the Web. 4. Technology Improvement. The contractor shall develop and implement an NN/LM technology improvement program, if needed, to encourage high quality health information access and delivery to Network members, health professionals and consumers in the Region. Emphasis should be on the ¿underconnected,¿ particularly in inner city and rural health organizations, to upgrade and maintain technology access.