Knowledge Management System for Multilingual Health Content

描述（由申请人提供）：拟建项目的目的是开发一个先进的、基于网络的知识管理系统，用于创建和分发多语言、面向患者的文档。该系统为病人护理中使用的医疗、教育和行政材料提供了一个庞大的预翻译文档和文档模板库。系统用户将能够自定义图书馆中的现有文件，创建新文件，在其机构内传播材料，并与其他机构共享多语言资源。实施了直接让患者和医疗保健提供者参与的质量保证方法，以保障多语言内容的质量。在这个第二期项目中，研究小组将生成一个包含数百个定制的英文文档库，并将它们翻译成十几种常见的外语。该系统将在不同的医疗机构进行现场测试，产生丰富的数据，使研究小组能够评估其对提供语言辅助服务、患者护理质量和患者-提供者沟通的影响。公共卫生相关性：该项目的目的是创建一个先进的知识管理系统，用于创建和分发多语言文件。各种规模和地理位置的医疗机构都可以使用这一基于网络的系统。鉴于目前英语水平有限的患者缺乏语言服务和翻译材料，这个创新的系统为机构提供了必要的资源，为不同的患者群体提供语言上一致的护理。适当的沟通有助于确保LEP患者和低功能健康素养患者的优质护理。改善患者与提供者的沟通可以减轻诸如住院时间延长、诊断测试频率增加、误诊和对医疗保健的普遍不满等不良健康结果。

DESCRIPTION (provided by applicant): The aim of the proposed project is to develop an advanced, web-based knowledge management system for the creation and distribution of multilingual, patient-oriented documents. The system provides a vast library of pre-translated documents and document templates for medical, educational, and administrative materials used in patient-care. System users will be able to customize existing documents in the library, create new documents, disseminate materials within their institution, and share multilingual resources with other institutions. Quality assurance methods that directly engage patients and healthcare providers are implemented to safeguard the quality of the multilingual content. During this Phase II project, the research team will generate a library of over several hundred custom- designed documents in English and render them into over a dozen frequently encountered foreign languages. The system will be field-tested at a diverse group of healthcare facilities, generating a wealth of data that will allow the research team to evaluate its impact on the provision of language assistance services, the quality of patient care, and patient-provider communication. PUBLIC HEALTH RELEVANCE: The aim of this project is to create an advanced knowledge management system for the creation and distribution of multilingual documents. This web-based system will be accessible to medical facilities of all sizes and geographic locations. Given the current shortage of language services and translated materials for limited English proficiency (LEP) patients, this innovative system offers institutions the necessary resources to provide linguistically concordant care to a diverse patient population. Proper communication is instrumental in ensuring quality care for patients with LEP and low functional health literacy. Improved patient-provider communication can serve to mitigate such adverse health outcomes as extended length of stay, increased frequency of diagnostic tests, misdiagnosis, and general dissatisfaction with healthcare.