Maintaining Human Expertise in an AI-driven World

虽然人工智能信息系统越来越多地用于支持或自动化工作任务，但这可能会以工人基本技能的发展和保留为代价。在需要人类技能的环境中，技能侵蚀可能危及安全和公平。这个创新项目利用系统思维、案例研究和行动设计研究来研究如何利用人工智能塑造工人的技能。其预期成果包括一个新的技能流失系统理论和管理人工智能的组织指导方针。这些技术可以帮助企业在依赖自动化和维持工人技能之间取得平衡，从而最大限度地发挥人的潜力。

While information systems with artificial intelligence are increasingly used to support or automate work tasks, this can come at a cost to the development and retention of essential skills in workers. Skill erosion can jeopardise safety and fairness in contexts where humans' skills are needed. This innovative project leverages systems thinking, case studies and action design research to investigate how leveraging artificial intelligence shapes workers' skills. Its expected outcomes include a new systems theory of skill erosion and organisational guidelines for managing artificial intelligence. These can help organisations maximise human potential by striking a balance between relying on automation and maintaining workers' skills.