Opportunities and Challenges in Involving Users in Project-Based HCI Education

Opportunities and Challenges in Involving Users in Project-Based HCI Education
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让用户参与基于项目的人机交互教育的机遇和挑战

DOI:
10.1145/3313831.3376530
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发表时间:
2020
期刊:
Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems (CHI '20
影响因子:
--
通讯作者:
Yip, Jason
Yip, Jason
中科院分区:
--
文献类型:
--
作者:
Roldan, Wendy;Gao, Xin;Hishikawa, Allison Marie;Ku, Tiffany;Li, Ziyue;Zhang, Echo;Froehlich, Jon E.;Yip, Jason

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用户是HCI的基础。然而,很少有人知道HCI教育如何介绍学生与用户,特别是那些不同于自己的工作。为了更好地了解设计学生的参与,反应和用户的反思,我们调查了一个案例研究的研究生水平的10周原型工作室课程,与儿童的合作设计团队。HCI学生参加了两个与儿童共同设计的会议,为青年设计STEM学习体验。我们进行了参与者的观察,采访了14名学生,并分析了最终的文物。我们的研究结果展示了学生所经历的沟通挑战和策略,学生如何观察权力动态问题,以及学生在与用户互动中的感知价值。我们贡献的经验证据,HCI学生如何直接与目标用户互动,反思HCI教学法的原则,并强调需要更多的故意调查到HCI教育实践。
Users are fundamental to HCI. However, little is known about how HCI education introduces students to working with users, particularly those different from themselves. To better understand design students' engagement, reactions, and reflections with users, we investigate a case study of a graduate-level 10-week prototyping studio course that partnered with a children's co-design team. HCI students participated in two co-design sessions with children to design a STEM learning experience for youth. We conducted participant observations, interviews with 14 students, and analyzed final artifacts. Our findings demonstrate the communication challenges and strategies students experienced, how students observed issues of power dynamics, and students' perceived value in engaging with users. We contribute empirical evidence of how HCI students directly interact with target users, principles for reflective HCI pedagogy, and highlight the need for more intentional investigation into HCI educational practice.
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