Audience Management Practices of Live Streamers on Twitch

Audience Management Practices of Live Streamers on Twitch
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Twitch 直播主的受众管理实践

DOI:
10.1145/3391614.3393653
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发表时间:
2020
期刊:
Proceedings of IMX '20: ACM International Conference on Interactive Media Experiences
影响因子:
--
通讯作者:
Freeman, Guo
Freeman, Guo
中科院分区:
--
文献类型:
--
作者:
Wohn, Donghee Yvette;Freeman, Guo

文献摘要

参考文献

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直播是一种独特的媒介,通过同时促进个人,团体和大众传播来融合不同的传播层。在Twitch等直播流媒体平台上直播自己的主播是自己的媒体实体,他们面临的挑战是必须在半透明的平台界面之外管理与许多不同类型的在线观众的互动。通过对25位Twitch主播的定性采访,本文分享了主播发现观众组成,对观众群体进行分类,并开发适当的机制与他们互动的做法,尽管存在地理,技术和时间限制。我们讨论了流媒体占用这些平台提供的实时信号作为信息来源,以及他们对技术和自愿的人类劳动的依赖来扩展他们的媒体实体。我们的结论与流媒体平台的设计建议,提供以流媒体为中心的工具,观众管理,特别是知识发现和增长管理。.
Live streaming is a unique medium that merges different layers of communication by facilitating individual, group, and mass communication simultaneously. Streamers who broadcast themselves on live streaming platforms such as Twitch are their own media entity and have the challenge of having to manage interactions with many different types of online audiences beyond the translucent platform interfaces. Through qualitative interviews with 25 Twitch streamers, in this paper we share streamers’ practices of discovering audience composition, categorizing audience groups, and developing appropriate mechanisms to interact with them despite geographical, technological, and temporal limitations. We discuss streamers’ appropriation of real-time signals provided by these platforms as sources of information, and their dependence on both technology and voluntary human labor to scale their media entity. We conclude with design recommendations for streaming platforms to provide streamer-centric tools for audience management, especially for knowledge discovery and growth management. .
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