Conversational Futures: Emancipating Conversational Interactions for Futures Worth Wanting

Conversational Futures: Emancipating Conversational Interactions for Futures Worth Wanting
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对话式未来:解放对话式互动,打造值得期待的未来

DOI:
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发表时间:
2021
期刊:
International Conference on Human Factors in Computing Systems
影响因子:
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通讯作者:
Kristina Andersen
Kristina Andersen
中科院分区:
--
文献类型:
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作者:
Minha Lee;Renee Noortman;Cristina Zaga;A. Starke;Gijs Huisman;Kristina Andersen

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我们提出了会话用户界面(CUI)的愿景,将其作为推测的探测器,而不是作为推测的对象。流行的Cui,例如Alexa,正在改变我们交谈、叙述和想象未来世界(S饰)的方式。然而,目前的对话互动可能会规范地促进不受欢迎的结果,提供带有性别歧视和数字殖民主义倾向的有限范围的请求-回应互动。我们的关键设计方法通过考虑未来声音如何驻留在CUI中作为启用探测器来设想替代方案。我们提出了新颖的探索,通过对现有规范的批判和与假想物种的对话,展示了CUI作为关键设计材料的潜力。作为微观层面的干预,我们表明,通过CUI与不同未来的对话可以说服我们批判性地塑造我们对当前宏观层面关切的话语,例如可持续发展。我们反思与多元化的、想象的未来的对话互动如何有助于人类将如何改变。
We present a vision for conversational user interfaces (CUIs) as probes for speculating with, rather than as objects to speculate about. Popular CUIs, e.g., Alexa, are changing the way we converse, narrate, and imagine the world(s) to come. Yet, current conversational interactions normatively may promote non-desirable ends, delivering a restricted range of request-response interactions with sexist and digital colonialist tendencies. Our critical design approach envisions alternatives by considering how future voices can reside in CUIs as enabling probes. We present novel explorations that illustrate the potential of CUIs as critical design material, by critiquing present norms and conversing with imaginary species. As micro-level interventions, we show that conversations with diverse futures through CUIs can persuade us to critically shape our discourse on macro-scale concerns of the present, e.g., sustainability. We reflect on how conversational interactions with pluralistic, imagined futures can contribute to how being human stands to change.
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