Digital technology deployment and firm resilience: Evidence from the COVID-19 pandemic
Digital technology deployment and firm resilience: Evidence from the COVID-19 pandemic
复制标题
数字技术部署和企业复原力：来自COVID-19大流行的证据
DOI：
10.1016/j.indmarman.2022.06.002
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发表时间：
2022-06-13
影响因子：
10.3
通讯作者：
Zhan, Yuanzhu
中科院分区：
文献类型：
--
作者：
Li, Lixu;Wang, Zhiqiang;Ye, Fei;Chen, Lujie;Zhan, Yuanzhu
关键词：
尽管许多公司正在组织间和组织内积极部署各种数字技术（DT），但并非所有公司都实现了预期的弹性，特别是在面对COVID-19疫情等“黑天鹅”事件造成的供应链中断时。为了揭开这一现象的神秘面纱，我们利用资产编排的视角来研究广度（即，范围）和深度（即，DT部署的规模影响企业对供应链中断的恢复力。对162家中国制造业企业的调查数据表明，DT部署的深度对企业韧性有正向影响。有趣的是，广度对企业弹性没有显著影响。此外，虽然DT部署的广度和深度都增强了供应链协调，但供应链协调仅介导DT部署深度和企业弹性之间的关系。最后，市场敏锐度正向调节供应链协调与企业弹性之间的关系。我们的文献提供了新的理论解释的不一致的报告之间的关系技术部署和弹性。我们的研究还有助于企业重新评估其DT部署。
Although many firms are aggressively deploying diverse digital technologies (DTs) at inter- and intra-organizational levels, not all firms have achieved the anticipated resilience, especially in the face of supply chain disruptions caused by “black swan” events such as the COVID-19 pandemic. To demystify this phenomenon, we draw on the asset orchestration perspective to investigate how breadth (i.e., the scope) and depth (i.e., the scale) of DT deployment influence a firm's resilience to supply chain disruptions. Survey data from 162 Chinese manufacturing firms show that the depth of DT deployment exerts a positive effect on firm resilience. Interestingly, the breadth has a non-significant effect on firm resilience. Moreover, while the breadth and depth of DT deployment both enhance supply chain coordination, supply chain coordination mediates only the relationship between DT deployment depth and firm resilience. Finally, market acuity positively moderates the relationship between supply chain coordination and firm resilience. We contribute to the literature by providing new theoretical explanations for the inconsistency in the reported relationship between technology deployment and resilience. Our study also helps firms reevaluate their DT deployment.
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