Stakeholder-based conjoint analysis for branding wellness tourism in Kerala, India

Stakeholder-based conjoint analysis for branding wellness tourism in Kerala, India
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印度喀拉拉邦健康旅游品牌基于利益相关者的联合分析

DOI:
10.1007/s41685-021-00218-3
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发表时间:
2023
影响因子:
1.4
通讯作者:
P.,
P.,
中科院分区:
--
文献类型:
--
作者:
Romao;J.;Seal P;Hansen;P.;Sindhi;J.;Senthilkumaran;P.,

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健康旅游是一个快速增长的旅游行业,主要的健康旅游目的地在亚太地区,包括印度。印度的喀拉拉邦地区拥有丰富的自然、文化和创业资源,适合发展健康旅游。这些资源以独特和传统的阿育吠陀疗法为中心,辅以令人印象深刻的自然景观和丰富的文化和历史。尽管大量利益攸关方提供了丰富和优质的资源和服务,但喀拉拉邦缺乏一个品牌战略,使喀拉拉邦成为一个健康旅游目的地,在国际市场上竞争。开发了一个以业主为基础的参与过程,共同创建一个品牌战略,涉及一个在线联合分析调查支持的目的地审计,以发现与喀拉拉邦的健康旅游资源相关的“高层次”属性的相对重要性。最重要的属性是“符合组织的战略重点”和“融入健康旅游套餐的能力”。补充保健服务的主要资源是自然特征和文化遗产。本研究有助于以消费者为基础的目的地品牌的参与式方法。
Wellness tourism is a fast-growing tourism industry segment and major wellness tourism destinations are found in the Asia–Pacific region, including India. The region of Kerala in India has an abundant natural, cultural and entrepreneurial resources for the development of wellness tourism. These resources are centered on the unique and traditional Ayurveda treatment, complemented by impressive natural landscapes and rich cultures and history. Despite the abundance and quality of resources and services provided by a large number of stakeholders, Kerala lacks a branding strategy for differentiating Kerala as a wellness tourism destination to compete in international markets. A stakeholder-based participatory process was developed to co-create a branding strategy, involving a destination audit supported by an online conjoint analysis survey to discover the relative importance of ‘high-level’ attributes associated with Kerala’s wellness tourism resources. The most important attributes are ‘Fits with strategic priorities of the organisation’ and ‘Ability to integrate into wellness tourism packages’. The main resources complementing wellness services are natural features and cultural heritage. This research contributes to stakeholder-based participatory methods for destination branding.
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