Enhancing feedback and improving feedback: subjective perceptions, psychological consequences, behavioral outcomes

Enhancing feedback and improving feedback: subjective perceptions, psychological consequences, behavioral outcomes
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增强反馈和改善反馈:主观感知、心理后果、行为结果

DOI:
10.1111/jasp.12407
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发表时间:
2016
影响因子:
2.5
通讯作者:
Sedikides C
Sedikides C
中科院分区:
心理学4区
文献类型:
--
作者:
Sedikides C

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三项实验考察了增强与改善反馈的主观感知、心理后果和行为结果。在整个实验中,反馈传递和评估是连续的(即在每个测试时刻)或累积的(即在测试结束时)。尽管增强反馈被认为比有用更令人满意,并且改善反馈并不被认为比令人满意更有用,但由于短期与长期反馈交付和评估的不同,看法有所不同。然而,总体而言,增强反馈对心理和行为的影响更大。加强反馈可以带来更大的成功一致性、整体满意度和有用性、乐观情绪、自尊、感知能力和测试坚持意图;另一方面,改善反馈可以带来更大的状态改善。研究结果为理论发展和应用提供了素材。
Three experiments examined subjective perceptions, psychological consequences, and behavioral outcomes of enhancing versus improving feedback. Across experiments, feedback delivery and assessment were sequential (i.e., at each testing juncture) or cumulative (i.e., at the end of the testing session). Although enhancing feedback was seen as more satisfying than useful, and improving feedback was not seen as more useful than satisfying, perceptions differed as a function of short‐term versus long‐term feedback delivery and assessment. Overall, however, enhancing feedback was more impactful psychologically and behaviorally. Enhancing feedback engendered greater success consistency, overall satisfaction and usefulness, optimism, state self‐esteem, perceived ability, and test persistence intentions; improving feedback, on the other hand, engendered greater state improvement. The findings provide fodder for theory development and applications.
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