DreamGigs: Designing a Tool to Empower Low-Resource Job Seekers

DreamGigs: Designing a Tool to Empower Low-Resource Job Seekers
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DreamGigs:设计一款为资源匮乏的求职者提供帮助的工具

DOI:
10.1145/3290605.3300808
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发表时间:
2019
期刊:
Proceedings of CHI Conference on Human Factors in Computing Systems
影响因子:
--
通讯作者:
Lu, Alex
Lu, Alex
中科院分区:
--
文献类型:
--
作者:
Dillahunt, Tawanna R.;Lu, Alex

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技术使我们能够扩大我们搜索和申请的工作数量,接受工作培训,并在网上赚钱。然而,这些技术并不能使所有求职者平等受益,必须设计成更好地支持服务不足的求职者的需求。研究表明,得不到充分服务的求职者更喜欢能够帮助他们阐明自己的技能和经验并确定实现职业目标的途径的就业技术。因此,我们提出了DreamGigs的设计,实施和评估,这是一种工具,可以识别求职者需要达到他们的梦想工作的技能,并为他们提供志愿者和就业机会,以获得这些技能。我们的评估结果表明,DreamGigs有助于个人赋权的过程。我们贡献设计的影响,以减轻方面的无能为力,低资源的求职者的经验,并讨论如何促进这些求职者采取行动。
Technology allows us to scale the number of jobs we search for and apply to, train for work, and earn money online. However, these technologies do not benefit all job seekers equally and must be designed to better support the needs of underserved job seekers. Research suggests that underserved job seekers prefer employment technologies that can support them in articulating their skills and experiences and in identifying pathways to achieve their career goals. Therefore, we present the design, implementation, and evaluation of DreamGigs, a tool that identifies the skills job seekers need to reach their dream jobs and presents volunteer and employment opportunities for them to acquire those skills. Our evaluation results show that DreamGigs aids in the process of personal empowerment. We contribute design implications for mitigating aspects of powerlessness that low-resource job seekers experience and discuss ways to promote action-taking in these job seekers.
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