Positive Feedback and Self-Reflection: Features to Support Self-efficacy among Underrepresented Job Seekers
Positive Feedback and Self-Reflection: Features to Support Self-efficacy among Underrepresented Job Seekers
复制标题
积极反馈和自我反思:支持代表性不足的求职者自我效能的特征
DOI:
10.1145/3313831.3376717
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发表时间:
2020
期刊:
影响因子:
--
通讯作者:
Hsiao, Joey Chiao-Yin
中科院分区:
文献类型:
--
作者:
Dillahunt, Tawanna R.;Hsiao, Joey Chiao-Yin
Technologies play a key role in finding employment in today's job market. However, the majority of those who are unemployed, e.g., individuals who have limited education or who are racial and ethnic minorities, are not well supported by existing digital employment tools. Therefore, we conducted an 8-month randomized field experiment to evaluate two tools-Review-Me and Interview4-designed to address these job seekers' key employment needs. We used the Theory of Planned Behavior to examine the tools' effects on three factors influencing job seekers' job search intention: job search self-efficacy, subjective norms, and job search attitudes. Our interview data suggested that the tools positively affected all factors, but our survey results were mixed. Interview results suggest that these trends were caused by positive feedback and self-reflection. We contribute ways to integrate these two features into future tools for, and techniques to increase study retention among, underrepresented job seekers.
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