“There’s so much responsibility on users right now:” Expert Advice for Staying Safer From Hate and Harassment

“There’s so much responsibility on users right now:” Expert Advice for Staying Safer From Hate and Harassment
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– 现在用户肩负着如此多的责任: – 关于远离仇恨和骚扰的专家建议

DOI:
10.1145/3544548.3581229
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发表时间:
2023
期刊:
Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
影响因子:
--
通讯作者:
Thomas, Kurt
Thomas, Kurt
中科院分区:
--
文献类型:
--
作者:
Wei, Miranda;Consolvo, Sunny;Kelley, Patrick Gage;Kohno, Tadayoshi;Roesner, Franziska;Thomas, Kurt

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网络仇恨和骚扰对全球人民的数字安全构成了威胁。鉴于这种风险,有必要向尽可能多的人提供保持网络安全的建议。我们采访了24位专家,以了解互联网用户应该优先考虑哪些威胁和建议,以防止或减轻伤害。作为这项研究的一部分,我们请专家评估了45条现有的针对仇恨和骚扰的数字安全建议,以了解他们为什么认为建议是可行的。我们发现,对于他们将优先考虑哪些威胁和建议,专家们经常有相互矛盾的观点。我们综合了不同意见的来源,同时也强调了专家们一致同意的主要威胁和建议。我们的结果有助于立即努力保护用户免受在线仇恨和骚扰,以及更广泛的社会技术努力,以建立持久的安全。
Online hate and harassment poses a threat to the digital safety of people globally. In light of this risk, there is a need to equip as many people as possible with advice to stay safer online. We interviewed 24 experts to understand what threats and advice internet users should prioritize to prevent or mitigate harm. As part of this, we asked experts to evaluate 45 pieces of existing hate-and-harassment-specific digital-safety advice to understand why they felt advice was viable or not. We find that experts frequently had competing perspectives for which threats and advice they would prioritize. We synthesize sources of disagreement, while also highlighting the primary threats and advice where experts concurred. Our results inform immediate efforts to protect users from online hate and harassment, as well as more expansive socio-technical efforts to establish enduring safety.
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