Experiences with professional theatre for awareness raising
Experiences with professional theatre for awareness raising
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专业剧院的经验以提高认识
DOI：
10.1016/j.intcom.2011.08.002
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发表时间：
2011
影响因子：
1.3
通讯作者：
Newell A
中科院分区：
文献类型：
--
作者：
Newell A
通用设计要取得成功，就必须了解所有用户群体的需要、愿望和特点，特别是那些发现现有信息技术系统令人恐惧、令人困惑和难以使用的用户群体。有广泛的标准和指导方针，但它们并不总是对设计过程有足够的影响。有人认为，为了为这些“数字弱势群体”设计，设计师必须对这些群体产生共鸣。这篇论文引用了以前发表的作品，并描述了最近HCI研究人员如何与戏剧专业人士（剧本作家、演员和导演）合作，利用电影和互动现场戏剧制作一系列戏剧表演的例子。这些技术已经被用来提高学生和专业设计师对数字弱势群体的特征、需求和愿望的认识，并鼓励设计师对他们产生共鸣。问卷调查和轶事证据都显示了专业戏剧在促进这些问题与设计师沟通方面的力量，并建议该领域的其他人如何利用这些技术。报告的工作主要涉及数字方面处于不利地位的老年用户，由于人口趋势，这一群体日益成为信息和计算技术的重要用户群体。但是，有人建议，剧场可以成为提高对其他用户群体，特别是那些没有经验和没有信心使用信息技术的用户的挑战的认识的宝贵工具。
For universal design to be successful, it is essential to understand the needs, wants and characteristics of all user groups, particularly those people who find currently available information technology systems frightening, confusing, and difficult to use. A wide range of standards and guidelines are available, but these do not always have sufficient impact on the design process. It is argued that, in order to design for such “digitally disadvantaged” people, it is important that designers develop an empathy with such groups.The paper refers to previous published work and describes more recent examples of how HCI researchers worked with theatre professionals – script writers, actors and directors – to produce a range of dramatic performances, using both film and interactive live theatre. These techniques have been used to raise awareness amongst student and professional designers of the characteristics, needs and wants of digitally disadvantaged people, and to encourage designers to develop an empathy for them. Both questionnaire and anecdotal evidence have shown the power of professional theatre in facilitating the communication of these issues to designers, and suggests how these techniques can be utilized by others in the field.The work reported has been primarily concerned with digitally disadvantaged older users – a group who, because of demographic trends are an increasingly important user group for Information and Computing Technology. It is suggested, however, that theatre can be a valuable tool for raising awareness of the challenges of other user groups, particularly those who are not experienced and confident users of Information Technology.
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