Effects of Individual Differences in Blocking Workplace Distractions

Effects of Individual Differences in Blocking Workplace Distractions
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个体差异对阻止工作场所干扰的影响

DOI:
10.1145/3173574.3173666
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发表时间:
2018
期刊:
CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems
影响因子:
--
通讯作者:
Iqbal, Shamsi T.
Iqbal, Shamsi T.
中科院分区:
--
文献类型:
--
作者:
Mark, Gloria;Czerwinski, Mary;Iqbal, Shamsi T.

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信息工作者在工作场所遇到越来越多的在线干扰,而阻止干扰的软件也越来越受欢迎。我们对32名信息工作者进行了一项探索性的实地研究,他们在工作场所使用软件阻止在线分心一周。我们发现,在阻止在线干扰的情况下,参与者评估他们的注意力和生产力显着提高。受益最多的是那些报告对工作控制力较低的人,与较低的尽责性和缺乏毅力的人格特征有关。出乎意料的是,那些报告工作控制力更高的人经历了更高的工作量成本,在线干扰被阻止。那些报告注意力增加最多的人是那些更容易受到社交媒体干扰的人。在没有分心的情况下,对工作有更高控制力的人在没有身体休息的情况下工作更长时间,因此压力更大。我们提出设计建议,以促进我们观察到的应对行为的重点。
Information workers are experiencing ever-increasing online distractions in the workplace, and software to block distractions is becoming more popular. We conducted an exploratory field study with 32 information workers in their workplace using software to block online distractions for one week. We discovered that with online distractions blocked, participants assessed their focus and productivity to be significantly higher. Those who benefited most were those who reported being less in control of their work, associated with personality traits of lower Conscientiousness and Lack of Perseverence. Unexpectedly, those reporting higher control of work experienced a cost of higher workload with online distractions blocked. Those who reported the greatest increase in focus with distractions blocked were those who were more susceptible to social media distractions. Without distractions, people with higher control of work worked longer stretches without physical breaks, with consequently higher stress. We present design recommendations to promote focus for our observed coping behaviors.
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DOI: --
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期刊: International Conference on Human Factors in Computing Systems
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