Capturing the mood: facebook and face-to-face encounters in the workplace

Capturing the mood: facebook and face-to-face encounters in the workplace
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捕捉情绪:Facebook 和工作场所面对面的接触

DOI:
10.1145/2531602.2531673
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发表时间:
2014
期刊:
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
影响因子:
--
通讯作者:
Paul Johns
Paul Johns
中科院分区:
--
文献类型:
--
作者:
G. Mark;Shamsi T. Iqbal;M. Czerwinski;Paul Johns

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是什么让人们在工作中感到快乐、投入和挑战?我们对Facebook和面对面的互动进行了一项现场研究,研究它们如何影响人们在工作场所的情绪。一个组织中的32名参与者在他们的自然工作环境中使用自动数据采集和经验采样进行了为期五天的观察。我们的研究结果表明,线上和线下的社交互动与不同的情绪有关,这表明它们在工作中有不同的目的。面对面的互动与一天中的积极情绪有关,而Facebook的使用和工作参与有助于在一天结束时产生积极的感觉。电子邮件的使用与负面影响有关,沿着多任务处理,与一整天的参与感和挑战感有关。我们的研究结果为线上和线下互动如何影响工作场所的情绪提供了初步证据,并可以为提高员工士气的做法提供信息。
What makes people feel happy, engaged and challenged at work? We conducted an in situ study of Facebook and face-to-face interactions examining how they influence people's mood in the workplace. Thirty-two participants in an organization were each observed for five days in their natural work environment using automated data capture and experience sampling. Our results show that online and offline social interactions are associated with different moods, suggesting that they serve different purposes at work. Face-to-face interactions are associated with a positive mood throughout the day whereas Facebook use and engagement in work contribute to a positive feeling at the end of the day. Email use is associated with negative affect and along with multitasking, is associated with a feeling of engagement and challenge throughout the day. Our findings provide initial evidence of how online and offline interactions affect workplace mood, and could inform practices to improve employee morale.
DOI: --
发表时间: 2006-08
期刊: --
影响因子: --
作者:
J. Hektner;Jennifer A. Schmidt;M. Csíkszentmihályi
通讯作者: J. Hektner;Jennifer A. Schmidt;M. Csíkszentmihályi
日常压力和情绪轨迹:溢出、反应同化、对比和慢性负面情感。
DOI: 10.1037//0022-3514.64.6.1053
发表时间: 1993
影响因子: 7.6
作者:
Marco,CA;Suls,J
通讯作者: Suls,J
DOI: 10.1037/0022-3514.61.1.132
发表时间: 1991-07-01
影响因子: 7.6
作者:
LARSEN, RJ;KETELAAR, T
通讯作者: KETELAAR, T