La Independiente: Designing Ubiquitous Systems for Latin American and Caribbean Women Crowdworkers

La Independiente: Designing Ubiquitous Systems for Latin American and Caribbean Women Crowdworkers
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La Independiente:为拉丁美洲和加勒比海女性众工设计无处不在的系统

DOI:
10.1145/3594739.3610728
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发表时间:
2023
期刊:
ACM Ubicomp for All Symposium
影响因子:
--
通讯作者:
Savage, Saiph
Savage, Saiph
中科院分区:
--
文献类型:
--
作者:
De Los Santos, Maya;Chávez, Norma Elva;Navarrete, Alberto;Martínez Pinto, Cristina;González, Luz Elena;Telles-Calderon, Tatiana;Savage, Saiph

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自2018年以来,委内瑞拉人占领先人工智能人群工作平台总劳动力的75%[15],在后COVID-19经济复苏的背景下,其他拉丁美洲和加勒比海(LAC)国家很可能会效仿[7]。虽然群众工作为世界上当地经济停滞的地区提供了新的就业机会,但很少有倡议通过女权主义理论的透镜来调查这种工作在全球南方的影响。为了解决这一知识差距,我们在人群工作平台Toloka上调查了55名LAC女性,以了解她们的个人目标,职业价值观以及工作中面临的困难。我们的研究结果显示,大多数参与者都希望听到其他女性群体工作者的经验,主要是帮助她们完成任务,发展技术和软技能,并更有效地管理财务。此外,75%的妇女报告说,她们在照顾家庭的同时完成了群众工作任务,而超过50%的妇女确认,她们首先需要就家庭责任进行谈判,以从事群众工作。这些研究结果表明,这些妇女的经历中缺乏一个重要的组成部分,那就是彼此之间的联系感。基于这些观察,我们提出了一个系统,旨在促进社区之间的LAC妇女在人群中工作,以提高他们的个人和专业的进步。
Since 2018, Venezuelans have contributed to 75% of leading AI crowd work platforms’ total workforce [15], and it is very likely other Latin American and Caribbean (LAC) countries will follow in the context of the post covid-19 economic recovery [7]. While crowd work presents new opportunities for employment in regions of the world where local economies have stagnated[11], few initiatives have investigated the impact of such work in the Global South through the lens of feminist theory. To address this knowledge gap, we surveyed 55 LAC women on the crowd work platform Toloka to understand their personal goals, professional values, and hardships faced in their work. Our results revealed that most participants shared a desire to hear the experiences of other women crowdworkers, mainly to help them navigate tasks, develop technical and soft skills, and manage their finances more efficiently. Additionally, 75% of the women reported that they completed crowd work tasks on top of caring for their families, while over 50% confirmed they needed to negotiate their family responsibilities to pursue crowd work in the first place. These findings demonstrated a vital component lacking from the experiences of these women was a sense of connection with one another. Based on these observations, we propose a system designed to foster community between LAC women in crowd work to improve their personal and professional advancement.
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