Powerful Privacy Norms in Social Network Discourse

Powerful Privacy Norms in Social Network Discourse
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社交网络话语中强大的隐私规范

DOI:
10.1145/3479565
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发表时间:
2021
影响因子:
--
通讯作者:
Forte, Andrea
Forte, Andrea
中科院分区:
--
文献类型:
--
作者:
McDonald, Nora;Forte, Andrea

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社交媒体公司通过设计、政策和参与公共话语对用户施加影响。我们着手了解公司如何利用公共关系来影响对隐私和隐私相关规范的期望。为了探究公司在隐私方面的话语生产,我们研究了与三个主要社交媒体平台相关的博客:Facebook、Instagram(都属于Facebook Inc.)和Snapchat。我们使用批判性话语分析来分析与隐私相关的帖子,以展示这些强大的实体如何构建关于用户及其隐私期望的叙述。我们发现,这些平台经常利用关于“脆弱”身份的话语来唤起权力关系,同时推进有利于数据资本主义的解释和价值观。最后,我们讨论了这些公共叙事如何影响用户自己对适当隐私规范和自我概念的解释的构建。我们认为,对隐私和社会规范的期望不仅仅是用户自身需求和欲望的产物,而是反映社交媒体公司自身影响力的共同建构。
Social media companies wield power over their users through design, policy, and through their participation in public discourse. We set out to understand how companies leverage public relations to influence expectations of privacy and privacy-related norms. To interrogate the discourse productions of companies in relation to privacy, we examine the blogs associated with three major social media platforms: Facebook, Instagram (both owned by Facebook Inc.), and Snapchat. We analyze privacy-related posts using critical discourse analysis to demonstrate how these powerful entities construct narratives about users and their privacy expectations. We find that each of these platforms often make use of discourse about "vulnerable" identities to invoke relations of power, while at the same time, advancing interpretations and values that favor data capitalism. Finally, we discuss how these public narratives might influence the construction of users' own interpretations of appropriate privacy norms and conceptions of self. We contend that expectations of privacy and social norms are not simply artifacts of users' own needs and desires, but co-constructions that reflect the influence of social media companies themselves.
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