Assessment of non-financial returns on cyberinfrastructure: A survey of current methods
Assessment of non-financial returns on cyberinfrastructure: A survey of current methods
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网络基础设施非财务回报评估：当前方法调查
DOI：
10.1145/3355738.3355749
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发表时间：
2019
期刊：
影响因子：
--
通讯作者：
Slavin, Shawn D.
中科院分区：
文献类型：
--
作者：
Stewart, Craig A.;Apon, Amy;Hancock, David Y.;Furlani, Thomas;Sill, Alan;Wernert, Julie;Lifka, David;Berente, Nicholas;Cheatham, Thomas;Slavin, Shawn D.
近年来，人们对评估网络基础设施投资的价值给予了相当大的关注。本文的重点是评估以经济利益以外的方式衡量的价值-这可能被称为影响或结果。这篇论文是在PEARC'19会议上发表的一篇论文的姊妹篇，该论文的重点是评估投资财务回报的方法。在本文中，我们着重于评估影响的方法，如对出版物生产的影响，出版物的重要性，以及对重大科学成就的帮助，如重大奖项。我们特别关注人在循环中的作用——人件。这包括对人类在促进使用研究网络基础设施（包括云）方面发挥的作用的简要描述，然后讨论如何评估这些影响。总的来说，我们的结论是，在过去的几年里，在开发定量评估投资财务回报的方法方面取得了比评估非定量影响方面更大的进展。许多研究机构可以采取一些明确的行动，开始更好地评估网络基础设施投资的非财务影响。然而，评估工作非常需要将更多的注意力转向对网络基础设施投资的非财务效益的评估，特别是对人力投资的效益以及参与支持和使用包括云在内的网络基础设施的人员的效益。
In recent years, considerable attention has been given to assessing the value of investments in cyberinfrastructure (CI). This paper focuses on assessment of value measured in ways other than financial benefits - what might well be termed impact or outcomes. This paper is a companion to a paper presented at the PEARC'19 conference, which focused on methods for assessing financial returns on investment. In this paper we focus on methods for assessing impacts such as effect on publication production, importance of publications, and assistance with major scientific accomplishments as signified by major awards. We in particular focus on the role of humans in the loop - humanware. This includes a brief description of the roles humans play in facilitating use of research cyberinfratructure - including clouds - and then a discussion of how those impacts have been assessed. Our conclusion overall is that there has been more progress in the past very few years in developing methods for the quantitative assessment of financial returns on investment than there has been in assessing non-quantitative impacts. There are a few clear actions that many research institutions could take to start better assessing the non-financial impacts of investment in cyberinfrastructure. However, there is a great need for assessment efforts to turn more attention to the assessment of non-financial benefits of investment in cyberinfrastructure, particularly the benefits of investing in humans and the benefits to humans who are involved in supporting and using cyberinfrastructure, including clouds.
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