A Model Depicting the Retail Food Environment and Customer Interactions: Components, Outcomes, and Future Directions.

A Model Depicting the Retail Food Environment and Customer Interactions: Components, Outcomes, and Future Directions.
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描述零售食品环境和客户互动的模型:组件,结果和未来方向。

DOI:
10.3390/ijerph17207591
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发表时间:
2020-10-19
影响因子:
--
通讯作者:
Racine EF
Racine EF
中科院分区:
综合性期刊3区
文献类型:
--
作者:
Winkler MR;Zenk SN;Baquero B;Steeves EA;Fleischhacker SE;Gittelsohn J;Leone LA;Racine EF

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零售食品环境(RFE)对饮食摄入和健康具有重要意义,在过去的几十年和几年里,人们已经观察到RFE的巨大变化。之前的RFE概念模型及其与健康和行为的关系在指导研究中发挥了重要作用;然而,RFE变化和该领域科学进步的融合表明,重新审视这一概念的时机已经成熟。在本文中,我们提出了零售食品环境和客户互动模型,传达不断变化的各种因素和关系,召开影响食品的选择在购买点。该模型详细介绍了RFE的具体组成部分,包括业务方法、参与者、来源和客户零售体验;描述了影响客户购买的个人、人际和家庭特征;强调了宏观层面的背景(例如,该框架涵盖了RFE和客户行为所处的社区和国家(包括社区和国家);并解决了RFE和客户产生的广泛结果,包括:人口健康、粮食安全、粮食正义、环境可持续性和商业可持续性。我们认为,提出的概念有助于(1)为未来的研究提供广泛的影响,(2)进一步强调跨学科合作的必要性,以最终改善一系列关键的人口结果。
The retail food environment (RFE) has important implications for dietary intake and health, and dramatic changes in RFEs have been observed over the past few decades and years. Prior conceptual models of the RFE and its relationships with health and behavior have played an important role in guiding research; yet, the convergence of RFE changes and scientific advances in the field suggest the time is ripe to revisit this conceptualization. In this paper, we propose the Retail Food Environment and Customer Interaction Model to convey the evolving variety of factors and relationships that convene to influence food choice at the point of purchase. The model details specific components of the RFE, including business approaches, actors, sources, and the customer retail experience; describes individual, interpersonal, and household characteristics that affect customer purchasing; highlights the macro-level contexts (e.g., communities and nations) in which the RFE and customers behave; and addresses the wide-ranging outcomes produced by RFEs and customers, including: population health, food security, food justice, environmental sustainability, and business sustainability. We believe the proposed conceptualization helps to (1) provide broad implications for future research and (2) further highlight the need for transdisciplinary collaborations to ultimately improve a range of critical population outcomes.
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