Reputation, subjective well-being, and environmental responsibility: the role of satisfaction and identification

Reputation, subjective well-being, and environmental responsibility: the role of satisfaction and identification
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声誉、主观幸福感和环境责任:满意度和认同的作用

DOI:
10.1080/09669582.2018.1443115
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发表时间:
2018-04
影响因子:
9
通讯作者:
Chen Xiaohong
Chen Xiaohong
中科院分区:
管理学3区
文献类型:
--
作者:
Su Lujun;Swanson Scott R;Chen Xiaohong

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摘要基于信号传递理论,本研究探讨了旅游目的地感知声誉如何通过对旅游目的地的满意度和认同感影响游客的环境责任行为和主观幸福感。研究结果支持所提出的行为模型。以中国某自然生态与历史文化旅游地为研究对象,对539份有效问卷进行分析。结果表明,目的地声誉直接影响游客对目的地的满意度和认同度。旅游目的地满意度和旅游目的地认同感在旅游目的地声誉感知对旅游者再就业行为和主观幸福感的影响中起部分中介作用。研究结果表明,提高目的地的声誉的看法是提高游客的主观幸福感和加强他们在ERB的参与的重要一步。讨论的结果,研究意义,以及未来的研究方向。
ABSTRACT Based on signaling theory, this study investigates how the perceived reputation of a destination impacts the environmentally responsible behavior (ERB) and subjective well-being (SWB) of tourists through satisfaction and identification with a destination, respectively. The findings support the proposed behavioral model. A total of 539 valid questionnaires were obtained from tourists to a natural ecology and historical culture destination in China and analyzed. The results show that destination reputation has a direct impact on tourists' satisfaction and identification with the destination. Satisfaction and identification with the destination both partially mediate the effect of perceived destination reputation on tourists' ERB and SWB. Findings suggest that enhancing perceptions of a destination's reputation is an important step in increasing tourists' SWB and strengthening their engagement in ERB. Discussion of the findings, research implications, and future research directions are provided.
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