Harassment Experiences of Women and LGBTQ Live Streamers and How They Handled Negativity

Harassment Experiences of Women and LGBTQ Live Streamers and How They Handled Negativity
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女性和 LGBTQ 直播主的骚扰经历以及她们如何处理负面情绪

DOI:
10.1145/3452918.3458794
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发表时间:
2021
期刊:
IMX '21: ACM International Conference on Interactive Media Experiences
影响因子:
--
通讯作者:
Wohn, Donghee Yvette
Wohn, Donghee Yvette
中科院分区:
--
文献类型:
--
作者:
Uttarapong, Jirassaya;Cai, Jie;Wohn, Donghee Yvette

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直播是一种互动媒体形式,由于技术的独特属性,通过视频和音频促进增强信息共享,因此可能使主播更容易受到骚扰。在这项研究中,我们记录了Twitch上25名来自代表性不足的群体(包括女性和/或LGBTQ主播)的直播主播的骚扰经历,并调查了他们如何处理和预防逆境。特别是,直播使主播能够自我调节他们的社区,因此我们从社会和技术的角度深入研究了他们如何管理社区的方法。我们发现,技术可以涵盖处理消极情绪的基本知识,但许多情感和关系工作都投入到适度,社区维护和自我照顾中。
Live streaming is a form of interactive media that potentially makes streamers more vulnerable to harassment due to the unique attributes of the technology that facilitates enhanced information sharing via video and audio. In this study, we document the harassment experiences of 25 live streamers on Twitch from underrepresented groups including women and/or LGBTQ streamers and investigate how they handle and prevent adversity. In particular, live streaming enables streamers to self-moderate their communities, so we delve into the methods of how they manage their communities from both a social and technical perspective. We found that technology can cover the basics for handling negativity, but much emotional and relational work is invested in moderation, community maintenance, and self-care.
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