My Bank Already Gets this Data: Exposure Minimisation and Company Relationships in Privacy Decision-Making

My Bank Already Gets this Data: Exposure Minimisation and Company Relationships in Privacy Decision-Making
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我的银行已经获得此数据:隐私决策中的暴露最小化和公司关系

DOI:
10.1145/3027063.3053255
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发表时间:
2017
期刊:
CHI EA '17 Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems
影响因子:
--
通讯作者:
Weitzner, Daniel
Weitzner, Daniel
中科院分区:
--
文献类型:
--
作者:
Binns, Reuben;Zhao, Jun;Van Kleek, Max;Shadbolt, Nigel;Liccardi, Ilaria;Weitzner, Daniel

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本文探讨了在更广泛的社会和经济背景下,个人与隐私相关的决策过程如何受到他们与公司的预先存在关系的影响。通过在线角色扮演练习,我们探讨了对一系列服务的态度,包括家庭自动化、物联网和金融服务。我们发现,个人并不只是抽象地考虑应用程序、设备或服务的隐私相关属性。相反,他们的决定在很大程度上受到他们对这些应用程序、设备和服务背后的公司的现有看法和关系的影响。特别是,对公司规模、监管审查水平、与第三方的关系以及预先存在的数据暴露的看法会导致一些用户选择从隐私角度来看可能更糟糕的选项。这一发现表明,需要一种工具来支持用户将这些现有的感知和关系纳入他们与隐私相关的决策中。
This paper explores how individuals' privacy-related decision-making processes may be influenced by their pre-existing relationships to companies in a wider social and economic context. Through an online role-playing exercise, we explore attitudes to a range of services including home automation, Internet-of-Things and financial services. We find that individuals do not only consider the privacy-related attributes of applications, devices or services in the abstract. Rather, their decisions are heavily influenced by their pre-existing perceptions of, and relationships with, the companies behind such apps, devices and services. In particular, perceptions about a company's size, level of regulatory scrutiny, relationships with third parties, and pre-existing data exposure lead some users to choose an option which might otherwise appear worse from a privacy perspective. This finding suggests a need for tools that support users to incorporate these existing perceptions and relationships into their privacy-related decision making.
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