Digital platforms as socio-cultural artifacts: developing digital methods for cultural research

Digital platforms as socio-cultural artifacts: developing digital methods for cultural research
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作为社会文化制品的数字平台:开发文化研究的数字方法

DOI:
10.1080/1369118x.2022.2027498
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发表时间:
2022
期刊:
Information, Communication & Society
影响因子:
--
通讯作者:
Vicari S
Vicari S
中科院分区:
--
文献类型:
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作者:
Vicari S

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社交媒体平台越来越多地被视为调查集体事件,问题或原因等社会现象的手段。数字方法--专门关注在线数据并由这些数据的托管环境塑造的技术--已经成为这些研究的重要组成部分,通常将平台视为用户、基础设施和算法的混合组合。然而,在其“在线基础”中,这种类型的数字方法研究往往倾向于掠过更广泛的社会现象和社交媒体使用和实践的社会文化和背景维度。在本文中,我们提出了三方面的贡献,旨在激发未来解决这一限制的努力,并将数字方法研究与当代知识论辩论相结合,以对抗平台和数据的普遍性观点。首先,我们质疑数字方法在多大程度上可以为集体事件、问题或原因的社会调查提供信息。其次,我们提出了一种数字方法范式,将平台视为社会文化文物,而不是混合装配。最后,通过反思我们如何访问、处理和探索9,000个Instagram视觉效果和大约400,000条Facebook评论,以了解对巴西和南非中产阶级对食品消费理解的影响,我们说明了一种设计基于“量质”实践的文化敏感数字方法研究的方法。
Social media platforms are increasingly looked at as means to investigate social phenomena like collective events, issues or causes. Digital methods – techniques exclusively focused on online data and shaped by the environment hosting these data – have become part and parcel of these investigations, often approaching platforms as hybrid assemblages of users, infrastructures, and algorithms. In its ‘online groundness’, this type of digital methods research, however, often tends to skim over the socio-cultural, contextual dimension of both wider social phenomena and social media uses and practices. In this paper, we advance a threefold contribution aimed at both sparking future efforts to address this limitation and aligning digital methods inquiry with contemporary epistemological debates that counter universalistic views of platforms and data. First, we question the degree to which digital methods can informsocialinvestigations of collective events, issues or causes. Second, we advance a digital methods paradigm that addresses platforms as socio-cultural artifacts rather than hybrid assemblages. Finally, by reflecting on how we accessed, handled, and explored 9,000 Instagram visuals and around 400,000 Facebook comments to understand influences on middle class understandings of food consumption in Brazil and South Africa, we illustrate a way to design culturally sensitive digital methods research built on ‘quanti-quali’ practices.
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