Coordination mechanism of dual-channel closed-loop supply chains considering product quality and return
Coordination mechanism of dual-channel closed-loop supply chains considering product quality and return
复制标题
考虑产品质量和退货的双渠道闭环供应链协调机制
DOI：
10.1016/j.jclepro.2019.119273
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发表时间：
2020-03
影响因子：
11.1
通讯作者：
Niu Ben
中科院分区：
文献类型：
--
作者：
Zhang Zhe;Liu Sen;Niu Ben
绿色产品在质量上的不足引起了消费者的极大关注。近年来智能手机电池反复爆炸，这就是绿色产品被认为质量不足的原因。然而，很少有研究者关注这一问题，在以往的文献中，关于缺陷产品退货对闭环供应链垂直双通道管理的影响也没有达成共识。根据以往的研究，有两种类型的产品退货：1)缺陷产品退货和2)废品退货。我们研究的模型就是基于这两种类型。然而，现有的研究并不是基于这个模型。其次，我们研究了闭环供应链成员如何在存在缺陷产品退货的情况下确定产品质量和价格。基于我们的研究结果，我们设计了一个收益共享契约来激励零售商在回收废旧产品方面的努力。与非协调模型相比，本文证明了所提出的协调机制在缓解零售价格竞争和提高双渠道闭环供应链总利润方面的有效性。此外，我们还提供了一个实用的管理见解，表明通过昂贵的质量改进来追求有缺陷产品的低退货率可能是不明智的，并且在某些情况下，质量的提高甚至可能使整个供应链恶化。
The deficiency of green products from a quality perspective has attracted significant attention from consumers. The recurring explosions of smart cell phone batteries in recent years is why green products are deemed quality-deficient. However, few researchers has paid attention to this issue, and there is no consensus in the previous literature regarding the impact of returning defective products on vertical dual-channel management in closed-loop supply chains. According to past studies, there are two types of product returns: 1) defective item return and 2) waste product return. The model in our study is based on these two types. However, available studies are not based on this model. Second, we examine how closed-loop supply chain members determine the product quality and price in the presence of return on defective items. Based on our results, we design a revenue-sharing contract to motivate retailer's efforts in recycling waste products. Our paper demonstrates the effectiveness of the proposed coordination mechanism in mitigating retail price competitions and enhancing the total profit of dual-channel closed-loop supply chains, compared to non-coordination models. In addition, we also provide a practical managerial insight indicating that it may not be wise to pursue a low return rate for faulty products by making expensive quality improvements, and the increased quality may even worsen the entire supply chain in some scenarios.
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影响因子：
5
作者：
Oersdemir, Adem;Kemahlioglu-Ziya, Eda;Parlaktuerk, Ali K.
通讯作者：
Parlaktuerk, Ali K.
考虑消费者行为的新型绿色再制造短生命周期产品的最优政策
影响因子：
11.1
作者：
Wen Zhang;Yi He
通讯作者：
Yi He
影响因子：
11.1
作者：
A. Ruiz-Torres;F. Mahmoodi;S. Ohmori
通讯作者：
A. Ruiz-Torres;F. Mahmoodi;S. Ohmori
DOI：
10.1051/ro/2018038
发表时间：
2019-10
期刊：
RAIRO Oper. Res.
影响因子：
--
作者：
Mona Jazinaninejad;S. Seyedhosseini;Seyyed-Mahdi Hosseini-Motlagh;M. Nematollahi
通讯作者：
Mona Jazinaninejad;S. Seyedhosseini;Seyyed-Mahdi Hosseini-Motlagh;M. Nematollahi
影响因子：
11.1
作者：
E. Masoudipour;H. Amirian;R. Sahraeian
通讯作者：
E. Masoudipour;H. Amirian;R. Sahraeian