The balancing mechanism of social networking overuse and rational usage

The balancing mechanism of social networking overuse and rational usage
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社交网络过度使用与合理使用的平衡机制

DOI:
10.1016/j.chb.2017.04.055
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发表时间:
2017-10
影响因子:
9.9
通讯作者:
Xiongfei Cao
Xiongfei Cao
中科院分区:
心理学1区
文献类型:
--
作者:
Jingjing Yao;Xiongfei Cao

文献摘要

参考文献

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之前关于过度使用社交网络服务的研究依赖于行为成瘾理论来解释用户在过度使用社交网络服务面临压力时的反应。学者们通常认为,当用户沉迷于SNS并感受到压力时,他们会停止使用SNS。然而,在SNS使用的最初采用和最终入侵阶段之间似乎存在研究差距。为了填补这一空白,我们的研究使用了刺激-有机体-反应范式来考察用户对社交网络过度使用的平衡机制。通过对中国地区社交网络用户的调查,我们发现:(1)社交互动过载、工作侵犯、侵犯隐私对技术压力有显著的正向影响;(2)SNS的感知有用性、SNS的享受性、技术压力对理性使用有显著的正向影响;(3)社交互动过载对感知绩效有负向影响,隐私侵犯对绩效和幸福感有负向影响。本文通过强调技术压力导致社交网络合理使用的机制,对社交网络过度使用的文献做出了贡献。
Previous studies on excessive use of social networking services (SNSs) have relied on behavioral addiction theory to explain how users react when they face stress from overusing SNSs. Scholars have typically thought that users would stop using an SNS when they became addicted to the SNS and experienced stress from it. However, there seems to be a research gap between the initial adoption and the final intrusion stage of SNS usage. To fill that gap, our study uses a stimulus–organism–response paradigm to examine users' balancing mechanism for social network overuse. Based on a survey of users of social networking services in China, we found that (1) social interaction overload, invasion of work, and invasion of privacy had significant positive impact on technostress; (2) perceived usefulness of SNSs, perceived enjoyment of SNSs, and technostress had significant positive impact on rational usage; (3) social interaction overload had a negative impact on perceived performance, and invasion of privacy had a negative impact on performance and happiness. This paper contributes to the social networking overuse literature by highlighting the mechanism by which technostress elicits the rational use of SNSs.
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