Smart City and Crisis Management: Lessons for the COVID-19 Pandemic.

Smart City and Crisis Management: Lessons for the COVID-19 Pandemic.
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DOI:
10.3390/ijerph18157736
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发表时间:
2021-07-21
影响因子:
--
通讯作者:
Azhdari A
Azhdari A
中科院分区:
综合性期刊3区
文献类型:
--
作者:
Hassankhani M;Alidadi M;Sharifi A;Azhdari A

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COVID-19震惊了世界各地的城市,揭示了城市生活和功能的脆弱性。大多数城市都经历了一场持续很长时间的灾难性骚乱。规划在有效应对这一危机和灾后迅速恢复职能方面发挥着关键作用。实施了数字化举措和计划的城市可能会有更多的能力做出适当的反应。具体而言,数字化城市可以确保居民的福祉,并保持城市功能的连续性。本研究旨在分析过去二十年科技在危机管理中的作用,并为应对COVID-19疫情提供适当的政策建议。本文采用系统的文献回顾和主观内容分析的方法,探讨了技术对社区福祉的影响,以及如何使城市在过去的危机中更具弹性。这项研究表明,不同的技术驱动的政策和行动可以实现危机管理,提高社区福祉,并提高城市复原力。技术通过增加参与和社会联系、增进身心健康以及维持教育和经济系统的功能,增强了应对和恢复能力。这些解决方案和技术也在COVID-19疫情期间被用于改善社区福祉和维持城市功能。然而,技术的应用可能会产生负面影响,例如社会排斥、数码鸿沟、侵犯隐私和保密、政治偏见和错误信息的传播,以及效率低下的远程工作和教育。为了减轻这些副作用,政策制定者应该解放数字化进程,增加数字服务的可及性,并提高数字素养。
COVID-19 shocked cities around the world and revealed the vulnerability of urban lives and functions. Most cities experienced a catastrophic disturbance that has lasted for a long time. Planning plays a critical role in responding efficiently to this crisis and enabling rapid functional recovery in the post-disaster era. Cities that have implemented digitalization initiatives and programs are likely to have more capacity to react appropriately. Specifically, digitalized cities could ensure the well-being of their residents and maintain continuity of urban functions. This research aims to analyze the role of technology in crisis management in the last two decades and provide appropriate policy recommendations for dealing with the COVID-19 pandemic. Systematic literature review and subjective content analysis are employed to investigate the effects of technology on community well-being and making cities more resilient in past crises. This study shows that different technology-driven policies and actions enable crisis management, enhance community well-being, and increase urban resilience. Technology has enhanced coping and recovery capacities by increasing participation and social connectedness, enhancing physical and mental health and maintaining the functionality of education and economic systems. These have been achieved through various solutions and technologies such as social media, telehealth, tracking and monitoring systems, sensors and locational applications, teleworking systems, etc. These solutions and technologies have also been used during the COVID-19 pandemic to enhance community well-being and sustain urban functions. However, technology deployment might have adverse effects such as social exclusion, digital divide, privacy and confidentiality violation, political bias and misinformation dissemination, and inefficient remote working and education. It is suggested that to mitigate these side effects, policymakers should liberate the process of digitalization, increase the accessibility to digital services, and enhance digital literacy.
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