Virtual engagement of under-resourced communities: Lessons learned during the COVID-19 pandemic for creating crisis-resistant research infrastructure.
Virtual engagement of under-resourced communities: Lessons learned during the COVID-19 pandemic for creating crisis-resistant research infrastructure.
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DOI:
10.1017/cts.2022.385
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发表时间:
2022
影响因子:
2.6
通讯作者:
McQueen-Gibson, Ethlyn
中科院分区:
文献类型:
--
作者:
Plunk, Andrew D.;Carver, Alexandra;Minggia, Charles;Prasanna, Kassandra;Sheehan, Brynn E.;Herman, Matthew;Burwell, Cynthia B.;Moeller, F. Gerard;Krist, Alex H.;McQueen-Gibson, Ethlyn
关键词:
The COVID-19 pandemic led to an increased need to conduct research and community engagement using digital methods. Unfortunately, the shift away from in-person research activities can make it difficult to engage and recruit participants from under-resourced communities that lack adequate digital infrastructure. At the beginning of the pandemic, our team recognized that imminent lockdowns would significantly disrupt ongoing engagement with low-income housing resident community partners and that we would ultimately bear responsibility if that occurred. This manuscript outlines the development of methods designed to create capacity for virtual engagement with a community advisory board that were subsequently applied to a longitudinal mixed-methods study. We describe how our experience engaging low-income housing residents during the height of the pandemic influenced the approach and offer guidelines useful for engaging under-resourced communities regardless of setting. Of these, a strong commitment to providing technology, unlimited data connectivity, and basic digital literacy training/technical support is most important. While each of these is essential and failure in any one area will reduce overall effectiveness of the effort, providing adequate technical support while maintaining ongoing relationships with community members is the most important and resource-intensive.
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