Virtual engagement of under-resourced communities: Lessons learned during the COVID-19 pandemic for creating crisis-resistant research infrastructure.

Virtual engagement of under-resourced communities: Lessons learned during the COVID-19 pandemic for creating crisis-resistant research infrastructure.
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DOI:
10.1017/cts.2022.385
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发表时间:
2022
影响因子:
2.6
通讯作者:
McQueen-Gibson, Ethlyn
McQueen-Gibson, Ethlyn
中科院分区:
其他
文献类型:
--
作者:
Plunk, Andrew D.;Carver, Alexandra;Minggia, Charles;Prasanna, Kassandra;Sheehan, Brynn E.;Herman, Matthew;Burwell, Cynthia B.;Moeller, F. Gerard;Krist, Alex H.;McQueen-Gibson, Ethlyn

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2019冠状病毒病大流行增加了利用数字方法开展研究和社区参与的需求。不幸的是,从面对面的研究活动的转变可能会使从缺乏足够数字基础设施的资源不足的社区吸引和招募参与者变得困难。在大流行开始时,我们的团队认识到,即将到来的封锁将严重破坏与低收入住房居民社区合作伙伴的持续接触,如果发生这种情况,我们最终将承担责任。该手稿概述了旨在与社区咨询委员会建立虚拟参与能力的方法的发展,这些方法随后应用于纵向混合方法研究。我们描述了我们在大流行高峰期与低收入住房居民接触的经验如何影响了这种方法,并提供了对资源不足社区(无论环境如何)接触有用的指导方针。其中,最重要的是坚定承诺提供技术、无限数据连接和基本数字素养培训/技术支持。虽然这些都是必不可少的,任何一个方面的失败都会降低工作的总体有效性,但在保持与社区成员的持续关系的同时提供足够的技术支持是最重要的,也是资源密集的。
The COVID-19 pandemic led to an increased need to conduct research and community engagement using digital methods. Unfortunately, the shift away from in-person research activities can make it difficult to engage and recruit participants from under-resourced communities that lack adequate digital infrastructure. At the beginning of the pandemic, our team recognized that imminent lockdowns would significantly disrupt ongoing engagement with low-income housing resident community partners and that we would ultimately bear responsibility if that occurred. This manuscript outlines the development of methods designed to create capacity for virtual engagement with a community advisory board that were subsequently applied to a longitudinal mixed-methods study. We describe how our experience engaging low-income housing residents during the height of the pandemic influenced the approach and offer guidelines useful for engaging under-resourced communities regardless of setting. Of these, a strong commitment to providing technology, unlimited data connectivity, and basic digital literacy training/technical support is most important. While each of these is essential and failure in any one area will reduce overall effectiveness of the effort, providing adequate technical support while maintaining ongoing relationships with community members is the most important and resource-intensive.
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