Patient-clinician mobile communication: analyzing text messaging between adolescents with asthma and nurse case managers.
Patient-clinician mobile communication: analyzing text messaging between adolescents with asthma and nurse case managers.
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患者与临床医生的移动通信：分析哮喘青少年与护士病例经理之间的短信。
DOI：
10.1089/tmj.2013.0359
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发表时间：
2015
期刊：
影响因子：
--
通讯作者：
Gustafson,DavidH
中科院分区：
文献类型：
--
作者：
Yoo,Woohyun;Kim,SooYun;Hong,Yangsun;Chih,Ming-Yuan;Shah,DhavanV;Gustafson,DavidH
背景：随着数字移动的设备在青少年中的日益普及，移动的短信正在成为该人群患者-临床医生沟通的新渠道。特别是，它可以促进医疗保健临床医生和青少年哮喘患者之间的积极沟通。然而，很少有人知道的内容交换的消息，在医疗遇到通过移动的文本消息。因此，本研究探讨了临床医生和青少年之间的短信内容与asthma.Materials和Methods：我们收集了共2,953短信之间交换的5个护士个案经理和131名青少年哮喘通过个人数字助理。文本信息进行编码使用一个方案开发的适应类别从Roter Interaction Analysis System.Results：护士的情况下经理发送更多的短信（n=2,639）比青少年哮喘。护士病例管理员发送的大多数信息都是针对所有哮喘青少年的有针对性的信息（n= 2，475），而为个别青少年创建的定制信息相对较少（n=164）。此外，有针对性的和定制的信息都强调以任务为中心的行为，而不是社会情感行为。同样，短信（n=314）发送的青少年也强调了以任务为重点的社会emotional behaviors.Conclusions：移动的短信有潜力发挥重要作用，在患者与临床医生的沟通。它不仅促进积极的互动，而且以患者为中心的沟通与临床医生。为了实现这一潜力，医疗保健临床医生可能需要专注于社会情感沟通以及以任务为导向的沟通。
Background:With the increasing penetration of digital mobile devices among adolescents, mobile texting messaging is emerging as a new channel for patient–clinician communication for this population. In particular, it can promote active communication between healthcare clinicians and adolescents with asthma. However, little is known about the content of the messages exchanged in medical encounters via mobile text messaging. Therefore, this study explored the content of text messaging between clinicians and adolescents with asthma.Materials and Methods:We collected a total of 2,953 text messages exchanged between 5 nurse case managers and 131 adolescents with asthma through a personal digital assistant. The text messages were coded using a scheme developed by adapting categories from the Roter Interaction Analysis System.Results:Nurse case managers sent more text messages (n=2,639) than adolescents with asthma. Most messages sent by nurse case managers were targeted messages (n=2,475) directed at all adolescents with asthma, whereas there were relatively few tailored messages (n=164) that were created personally for an individual adolescent. In addition, both targeted and tailored messages emphasized task-focused behaviors over socioemotional behaviors. Likewise, text messages (n=314) sent by adolescents also emphasized task-focused over socioemotional behaviors.Conclusions:Mobile texting messaging has the potential to play an important role in patient–clinician communication. It promotes not only active interaction, but also patient-centered communication with clinicians. In order to achieve this potential, healthcare clinicians may need to focus on socioemotional communication as well as task-oriented communication.
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DOI：
10.1111/j.1744-6155.1998.tb00029.x
发表时间：
1998
期刊：
Journal of the Society of Pediatric Nurses : JSPN
影响因子：
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作者：
R. Woodgate
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影响因子：
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DOI：
10.1197/jamia.m1445
发表时间：
2004-07-01
影响因子：
6.4
作者：
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影响因子：
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von Wagner, Christian