Dark Patterns and the Legal Requirements of Consent Banners: An Interaction Criticism Perspective

Dark Patterns and the Legal Requirements of Consent Banners: An Interaction Criticism Perspective
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黑暗模式和同意横幅的法律要求:互动批评视角

DOI:
10.1145/3411764.3445779
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发表时间:
2021
期刊:
CHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing
影响因子:
--
通讯作者:
Clifford, Damian
Clifford, Damian
中科院分区:
--
文献类型:
--
作者:
Gray, Colin M.;Santos, Cristiana;Bielova, Nataliia;Toth, Michael;Clifford, Damian

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用户通过同意横幅参与数据隐私和安全已经成为与互联网服务交互的一个无处不在的部分。虽然以前的工作已经从交互设计、法律和伦理的角度解决了同意横幅问题,但很少有研究解决多学科方法之间的联系,包括超越学科界限的紧张关系和机会。在本文中,我们汇集了来自HCI、设计、隐私和数据保护以及法律研究界的观点和评论,使用“黑暗模式”的语言和策略对三种不同类型的同意横幅进行了互动批评阅读。我们的分析建立在设计师、界面、用户和社会背景的视角上,以提高在设计同意横幅的行为中以复杂、偶然和冲突的方式共同出现的紧张和协同作用。最后,我们提供了跨法律、伦理、计算机科学和互动系统奖学金的跨学科对话机会,将伦理问题转化为公共政策。
User engagement with data privacy and security through consent banners has become a ubiquitous part of interacting with internet services. While previous work has addressed consent banners from either interaction design, legal, and ethics-focused perspectives, little research addresses the connections among multiple disciplinary approaches, including tensions and opportunities that transcend disciplinary boundaries. In this paper, we draw together perspectives and commentary from HCI, design, privacy and data protection, and legal research communities, using the language and strategies of “dark patterns” to perform an interaction criticism reading of three different types of consent banners. Our analysis builds upon designer, interface, user, and social context lenses to raise tensions and synergies that arise together in complex, contingent, and conflicting ways in the act of designing consent banners. We conclude with opportunities for transdisciplinary dialogue across legal, ethical, computer science, and interactive systems scholarship to translate matters of ethical concern into public policy.
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