Relationship between turnover intention and workplace personal relations among care workers employed by elder care facilities

Relationship between turnover intention and workplace personal relations among care workers employed by elder care facilities
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养老机构护理人员离职意愿与职场人际关系的关系

DOI:
10.1111/psyg.12906
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发表时间:
2023
期刊:
影响因子:
2
通讯作者:
Toshiki Fukuzaki
Toshiki Fukuzaki
中科院分区:
医学4区
文献类型:
--
作者:
Shinya Takeda;Toshiki Fukuzaki

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研究背景本研究以养老机构的护理人员为研究对象,探讨哪些因素(包括工作场所的人际关系)会影响离职意愿以及影响程度。在此分析的基础上,本研究讨论了工作场所的个人关系问题的内容在定性terms.MethodsThe研究针对护理人员在老年护理设施。有406名参与者没有缺失数据进行了分析。调查期间为2021年9月至11月。问题包括基本属性,离职意向,工作场所的个人关系问题,个人关系问题的内容,和psychologicaldistress.ResultsFemale护理人员的2.25倍,男性护理人员有离职意向。有工作场所人际关系问题的护理人员离职倾向是无工作场所人际关系问题的护理人员的1.97倍。此外,在心理困扰方面,这一比例增加到4.99倍。以下六个类别中提取的文本数据工作场所的个人关系问题:沟通不足,欺凌,不公平的工作量,不同的态度照顾工作,困难的指导下属/新员工,和labeling.ConclusionsGender,工作场所的个人关系问题,心理困扰已被证明影响护理人员的离职意向。为了防止护理人员流失,未来的研究应侧重于战略的发展和影响,以改善工作场所的个人关系,具体到护理人员,针对本研究中确定的六个因素。
BackgroundThis study focuses on care workers at elder care facilities to examine what factors (including workplace personal relations) influence turnover intention and to what extent. Based on this analysis, the study discusses the content of workplace personal relations problems in qualitative terms.MethodsThe study targeted care workers at elder care facilities. There were 406 participants with no missing data who were analyzed. The survey period ranged from September to November 2021. Questions consisted of basic attributes, turnover intention, problems with workplace personal relations, content of personal relation problems, and psychological distress.ResultsFemale care workers were 2.25 times more likely than male care workers to have turnover intention. Care workers with workplace personal relation problems were 1.97 times more likely than those without these problems to have high turnover intention. Moreover, with regard to psychological distress, the ratio increased to 4.99 times. The following six categories were extracted from the text data on workplace personal relation problems: insufficient communication, bullying, sense of unfair workload, different attitudes to care work, difficulty in guidance for subordinates/new staff, and labelling.ConclusionsGender, workplace personal relation problems, and psychological distress have shown to affect care workers' turnover intentions. To prevent care worker turnover, future studies should focus on the development and impact of strategies to improve workplace personal relations specific to care workers, targeting the six factors identified in this study.
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