Robot, Uninterrupted: Telemedical Robots to Mitigate Care Disruption

Robot, Uninterrupted: Telemedical Robots to Mitigate Care Disruption
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机器人,不间断:远程医疗机器人可减少护理中断

DOI:
10.1145/3568162.3576994
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发表时间:
2023
期刊:
Proceedings of the 2023 ACM/IEEE International Conference on Human- Robot Interaction (HRI ’23
影响因子:
--
通讯作者:
Riek, Laurel D.
Riek, Laurel D.
中科院分区:
--
文献类型:
--
作者:
Matsumoto, Sachiko;Ghosh, Pratyusha;Jamshad, Rabeya;Riek, Laurel D.

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急诊科(艾德)医护人员(HCW)每六分钟就会被打断一次,这增加了发生错误和可预防的患者伤害的风险。随着越来越多的机器人进入医院和艾德,它们必须支持HCW管理中断,并理想地减轻其有害影响,而不中断艾德的通信。然而,中断缓解策略,特别是移动的遥控机器人(MTRs),没有得到很好的理解。在这项工作中,我们探讨中断缓解和重定向方法的地铁在ED。我们进行了一项研究,艾德HCW遥控地铁在一个现实的医院模拟环境。我们的研究结果揭示了MTR如何在频繁任务切换的环境中支持多任务处理,以及在安全关键空间中的自主性。不同的MTR行为的适当性突出的挑战和道德困境,影响MTR在ED的整合的意见。这项工作将支持MTR的中断缓解策略的实施,使他们能够更好地支持人们在快节奏,中断驱动的环境,从而减少在这些情况下的错误风险。
Emergency department (ED) healthcare workers (HCWs) are interrupted as often as once every six minutes, increasing the risk of errors and preventable patient harm. As more robots enter hospitals, and the ED, they must support HCWs in managing interruptions, and ideally mitigate their harmful effects, without disrupting ED communication. However, interruption-mitigation strategies, particularly for mobile telemanipulator robots (MTRs), are not well understood. In this work, we explore interruption-mitigation and reorientation methods for MTRs in the ED. We conducted a study where ED HCWs teleoperated an MTR in a realistic hospital simulation environment. Our findings revealed insights on how MTRs might support multitasking in environments with frequent task switching, and the place of autonomy in safety-critical spaces. Conflicting opinions about the appropriateness of different MTR behaviors highlighted challenges and ethical dilemmas that influence the integration of MTRs in the ED. This work will support the implementation of interruption-mitigation strategies on MTRs, enabling them to better support people in fast-paced, interruption-driven environments thus reducing the risk of errors in these situations.
DOI: --
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