Creating a Tool for Measuring the Social Value of Design
Creating a Tool for Measuring the Social Value of Design
复制标题
创建衡量设计社会价值的工具
DOI:
10.1080/14606925.2017.1352689
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发表时间:
2017
期刊:
影响因子:
--
通讯作者:
Hoo Na J
中科院分区:
文献类型:
--
作者:
Hoo Na J
Social value has been measured for many years predominantly for values created by NGOs, social enterprises, social ventures, and social programmes. However, because ‘value’ is a highly subjective concept that often has ‘soft’ outcomes, it is challenging to find a measurement tool which satisfies all parties involved in social value creation, especially in the commercial sector. In this complex environment, a viable means of measuring the social value of design will enable organisations to use design more effectively to increase their societal contribution and competitiveness. This research aims to identify key considerations to produce a guideline which can be used to create desirable tools for measuring social value of design, by conducting in-depth interviews with companies and two workshops with postgraduate students and professionals from a range of backgrounds. It is recommended that the tool should have three levels: (i) an overview with a qualitative approach, (ii) a financial level with a quantitative approach, and (iii) a balanced level with both a qualitative and a quantitative approach.
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