Creating a Tool for Measuring the Social Value of Design

Creating a Tool for Measuring the Social Value of Design
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创建衡量设计社会价值的工具

DOI:
10.1080/14606925.2017.1352689
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发表时间:
2017
期刊:
The Design Journal
影响因子:
--
通讯作者:
Hoo Na J
Hoo Na J
中科院分区:
--
文献类型:
--
作者:
Hoo Na J

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多年来,社会价值主要是由非政府组织、社会企业、社会企业和社会计划创造的价值来衡量的。然而,由于“价值”是一个高度主观的概念,往往有“软”的结果,这是具有挑战性的找到一个衡量工具,满足所有参与社会价值创造,特别是在商业部门。在这个复杂的环境中,衡量设计社会价值的可行方法将使组织能够更有效地利用设计,以增加其社会贡献和竞争力。本研究旨在通过对公司进行深入访谈,并与来自各种背景的研究生和专业人士进行两次研讨会,确定关键考虑因素,以制定可用于创建衡量设计社会价值的理想工具的指南。建议该工具应分三个层次:(一)采用定性方法的概览,(二)采用定量方法的财务层次,以及(三)采用定性和定量方法的平衡层次。
Social value has been measured for many years predominantly for values created by NGOs, social enterprises, social ventures, and social programmes. However, because ‘value’ is a highly subjective concept that often has ‘soft’ outcomes, it is challenging to find a measurement tool which satisfies all parties involved in social value creation, especially in the commercial sector. In this complex environment, a viable means of measuring the social value of design will enable organisations to use design more effectively to increase their societal contribution and competitiveness. This research aims to identify key considerations to produce a guideline which can be used to create desirable tools for measuring social value of design, by conducting in-depth interviews with companies and two workshops with postgraduate students and professionals from a range of backgrounds. It is recommended that the tool should have three levels: (i) an overview with a qualitative approach, (ii) a financial level with a quantitative approach, and (iii) a balanced level with both a qualitative and a quantitative approach.
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