User Modifiable Interfaces: A Field-Experimental Assessment of Effects

用户可修改的界面：效果的现场实验评估

• 批准号: 8813519
• 负责人: Tora Bikson
• 金额: $ 19.94万
• 依托单位: Rand Corporation
• 依托单位国家: 美国
• 项目类别: Standard Grant
• 财政年份: 1988
• 资助国家: 美国
• 起止时间: 1988-08-15 至 1992-07-31
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=8813519&HistoricalAwards=false
• 关键词: User; Modifiable; Interfaces; Field; Experimental

In recent years interactive computer technology has significantly expanded the possibilities for users to control interfaces to group systems through individual or group modifications. Adapting the interface to individual work styles potentially enhances the ability of information workers to exploit more fully their substantive expertise and to enhance their job performance. However, user modifiability options have not been widely implemented, in part because of fears about impacts on organization.wide system integrity and manageability. This project conducts a controlled field experiment to study what happens to organizations, work groups, and individuals when users are allowed to modify system interfaces. About eight work groups of 15.20 people in two or more organizations are studied over eight months as they use electronic mail. Half the groups have a range of modification options; the others operate with unmodifiable systems. Effects at individual and group levels are studied using a combination of system.logged indicators, behavioral methods, and self reports. Analysis focuses on short and long.range performance effects, structural and communication effects, and the tradeoffs observed among outcomes. The study also characterizes the processes of implementation of modifiability options, and the diffusion of user.generated interface variations. The result sought is a more systematic picture of how user modifiability affects the implementation and use of information technology, as well as of the consequences for individual, group and organizational performance.

近年来，交互式计算机技术 大大扩展了用户控制的可能性， 通过单个或组接口将系统分组 修改. 使界面适应个人的工作风格 潜在地增强了信息工作者利用 更充分地利用其实质性专门知识， 性能 但是，用户可修改性选项尚未 广泛实施，部分原因是担心影响 组织。广泛的系统完整性和可靠性。 这 该项目进行了一项受控的实地实验，以研究 发生在组织、工作组和个人身上， 允许修改系统接口。 八个工作组 在两个或两个以上的组织中有15.20人被研究， 八个月，因为他们使用电子邮件。 一半的组有一个 一系列的修改选项;其他操作与 不可更改的系统。 对个人和群体的影响是 使用系统的组合进行研究。记录的指标， 行为方法和自我报告。 分析集中在短 和远程性能影响，结构和通信 影响，以及结果之间观察到的权衡。 研究 还描述了执行过程的特点， 可修改性选项，以及用户生成的 界面变化。 所寻求的结果是一个更系统的 用户可修改性如何影响实现的图片， 信息技术的使用以及 个人、团体和组织业绩。