The Dynamics of Organizational Routines

这一建议概述了一种有价值的新方法来理解组织惯例的发展。团队将经验转化为顺利执行的常规的能力是组织生产力的主要来源。学习将持续的经验映射成常规的过程，要么通过加强现有的结构，要么通过改造它们，是组织稳定和组织变革的主要来源。在过去25年的研究中，所有这些都是常识。然而，在组织惯例及其动态的更深层次理论的发展方面几乎没有进展。本文分析了阻碍理解例程进步的因素。它扩展了最近在认知过程建模方面的发展，为解决这些问题提供了重要的新工具。该建议提出了一个将计算机建模与实验室实验相结合的研究方案，并描述了可以从理论发展和实验室研究的协调方案中预期的结果。

This proposal outlines a valuable new approach to understanding the development of organizational routines. The ability of groups to convert experience into smoothly performed routines is a major source of the productive power of organizations. The process by which learning maps continuing experience into routines, either by reinforcing their existing structure or by transforming them, is a major source of both organizational stability and organizational change. All this has been common knowledge from studies in the last twenty-five years. Yet, there has been little progress in the development of a deeper theory of organizational routines and their dynamics. This proposal analyzes the factors that have blocked progress in understanding routines. It extends recent developments in modeling cognitive processes to provide important new tools for attacking the problems. The proposal presents a research program combining computer modeling with laboratory experimentation and describes the results that can be anticipated from a coordinated program of theory development and laboratory research.