Justice in the Delivery of Government Services: Decision Norms of Street-Level Bureaucrats

政府服务提供的正义：基层官僚的决策规范

• 批准号: 9511169
• 负责人: Steven Maynard-Moody
• 金额: --
• 依托单位: University of Kansas Main Campus
• 依托单位国家: 美国
• 项目类别: Standard Grant
• 财政年份: 1995
• 资助国家: 美国
• 起止时间: 1995-11-15 至 1998-10-31
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=9511169&HistoricalAwards=false
• 关键词: Justice; Delivery; Government; Services; Decision

95-11169 Maynard-Moody The official actions of street-level bureaucrats substantially influence the distribution of government goods and services. A better understanding of the norms that govern the decisions of street-level bureaucrats would enhance our ability to make most effective use of the government. This study seeks to discover under what conditions street-level government workers use recognizable norms of substantive justice to shape their allocative decisions and how that use is shaped through local work and identity-centered cultures. It relies on data collected from stories of official interactions told by a carefully-selected sample of bureaucrats over a period of time. The story analysis is combined with intensive field work to learn how local work and identity cultures shape the management of justice-related decision-making dilemmas in particular settings. %%%% The official actions of street-level bureaucrats substantially influence the distribution of government goods and services. A better understanding of the norms that govern the decisions of street-level bureaucrats would enhance our ability to make most effective use of the government. This study seeks to discover under what conditions street-level government workers use recognizable norms of substantive justice to shape their allocative decisions and how that use is shaped through local work and identity-centered cultures. It relies on data collected from stories of official interactions told by a carefully-selected sample of bureaucrats over a period of time. The story analysis is combined with intensive field work to learn how local work and identity cultures shape the management of justice-related decision-making dilemmas in particular settings. ****

95-11169 Maynard-Moody 街头官僚的官方行为极大地影响着政府商品和服务的分配。更好地理解指导基层官僚决策的规范将增强我们最有效地利用政府的能力。本研究旨在探索街道一级政府工作人员在什么条件下使用公认的实质性正义规范来制定他们的分配决策，以及如何通过当地工作和以身份为中心的文化来塑造这种使用。它依赖于从一段时间内精心挑选的官僚样本讲述的官方互动故事中收集的数据。故事分析与密集的实地工作相结合，以了解当地工作和身份文化如何塑造特定环境下司法相关决策困境的管理。 %%%% 街头官僚的官方行为极大地影响了政府商品和服务的分配。更好地理解指导基层官僚决策的规范将增强我们最有效地利用政府的能力。本研究旨在探索街道一级政府工作人员在什么条件下使用公认的实质性正义规范来制定他们的分配决策，以及如何通过当地工作和以身份为中心的文化来塑造这种使用。它依赖于从一段时间内精心挑选的官僚样本讲述的官方互动故事中收集的数据。故事分析与密集的实地工作相结合，以了解当地工作和身份文化如何塑造特定环境下司法相关决策困境的管理。 ****