ITR: Expertise Coordination and Information Technology in High Velocity Work Environments

高速工作环境，如医疗创伤中心，依赖于团队成员强有力而高效的协调，以将适当的知识和技能或专业知识整合在一起。该项目调查了信息技术(IT)在一种高速、高产出的工作环境中在专业知识协调方面的现有和潜在作用：美国的I级创伤中心。使用定性和定量相结合的方法在一系列创伤中心收集观察和调查数据，这些数据涉及创伤医疗队的专业知识需求、专业知识需求点、获取所需专业知识的模式、与工作和专业知识协调相关的信息来源、用于协调所需专业知识的IT使用以及更广泛的组织变量。该项目将有助于在用户界面、协调模式和对信息技术协调的评价等领域为设计下一代高速工作环境的信息技术制定指导原则。它将有助于理解专业知识、协调以及信息技术如何影响这些过程。最后，该项目将加强现有的关于信息和协调的多学科研究计划，特别是与紧急创伤护理问题有关的研究计划。

High velocity work environments such as medical trauma centers depend on robust and efficient coordination by team members to bring together appropriate knowledge and skills, or expertise. This project investigates the existing and potential role of information technology (IT) in expertise coordination in a type of high velocity, high outcome work environment: level-I trauma centers in this country. A combination of qualitative and quantitative methods are used to collect observational and survey data in a range of trauma centers regarding the expertise needs of trauma medical teams, the points of expertise needs, the modes of acquiring needed expertise, the sources of information related to work and expertise coordination, and uses of IT for the coordination of needed expertise, as well as broader organizational variables. The project will contribute to the development of guiding principles in the design of next generation IT for high velocity work environments in the areas of user interfaces, coordination modes, and the evaluation of IT on coordination. It will contribute to the understanding of expertise coordination and how IT affects these processes. Finally, the project will enhance an existing multi-disciplinary research program on information and coordination, particularly as it relates to issues in emergency trauma care.