Managing compliance with procedural justice: The role of motivational postures, legitimacy and emotion

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Regulatory authorities exist to ensure that members of the public comply with their obligations under the law. At the same time, however, regulators should not exercise their authority in ways that result in the alienation of the public. Using social science methodology, this project will examine the role that procedurally fair regulation can play in promoting trust and confidence in authorities. The national and community benefits of this project will include ascertaining how greater levels of cooperation and compliance with regulatory decisions and laws can be facilitated; particularly among those who may feel disgruntled with their experiences with authority.