SHB: Type II (INT): Collaborative Research: Creating Learning Systems with Mobile Technology to Improve Coordination in Perioperative Services

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This project proposes to create a framework using a combination of mobile technology, learning systems, data analytics, education, and training to enhance cooperation and coordination of staff within and across perioperative services departments (POS). Perioperative services comprise surgery preparation, operating rooms, post-anesthesia care, sterile processing and a variety of other services, such as radiology and endoscopy. The specific objectives of this project are to: (1) enhance communication and coordination among POS staff to improve the quality of care by gathering and using important workflow milestones and introducing artificial intelligence techniques through the use of a smart-app, (2) analyze workflow data gathered with smart-apps using data analytics to provide intuitive displays of real-time information for frontline staff and a daily performance dashboard for managers, and (3) induce behavioral and cultural change in healthcare systems through training and education. While existing information technology capabilities such as natural language processing, artificial intelligence, and speech recognition technology are promising developments in computing, their uses in health care are limited and thus need to be thoroughly investigated before they can be used in health care effectively. To accomplish these objectives, the research team will work closely with the partnering healthcare organizations, Greenville Hospital System (GHS), Palmetto Health (Palmetto), and the Medical University of South Carolina (MUSC), in developing the tools and models which will be pilot-tested at these organizations by their staff. The developed tools and models will be widely disseminated among health care providers in South Carolina. In addition, the smart-apps and agent-based simulation model will provide the team with a teaching and training tool that can be used in the classroom at Clemson University and the University of South Carolina (USC) to teach students across a variety of fields, such as business, engineering, science and healthcare students about information and workflow management techniques.