Collaborative Research: Mind Mapping Consumers and Activists' Response to NGO-Corporate Partnerships

合作研究：思维导图消费者和活动家对非政府组织与企业合作伙伴关系的反应

• 批准号: 1359610
• 负责人: Michelle Shumate
• 金额: $ 23.22万
• 依托单位: Northwestern University
• 依托单位国家: 美国
• 项目类别: Standard Grant
• 财政年份: 2014
• 资助国家: 美国
• 起止时间: 2014-04-15 至 2018-03-31
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=1359610&HistoricalAwards=false
• 关键词: Collaborative; Research; Mind; Mapping; Consumers

Increasingly, nonprofits and corporations have created partnerships to address a variety of social issues. The partnerships can take many forms including philanthropy, cause marketing, brand certification, and collective impact arrangements. Through communication, the contours of the partnership are made known to different stakeholder groups thereby influencing attitudes, intention to purchase, intention to donate, and intention to engage in activism. The research examines both activists and consumers' reactions to a variety of messages about corporate-NGO partnerships by using a series of three on-line experiments to map both consumers and activists' mental models of corporations and NGOs. This project fulfills three important objectives: (1) to further our understanding of the impact of communicated NGO-corporate partnerships on consumers and activists' attitudes, intention to purchase, intention to donate, and intention to engage in activism, (2) to understand the ways that such messages might overcome initially incongruent pairings through the inclusion of or exclusion of certain message characteristics, and (3) to understand how the different forms of NGO-corporate partnership may moderate these relationships. Intellectual Merit: The intellectual merit of this project is three-fold. First, it contributes to the study of semantic networks by investigating factors that shape how individuals' mental models evolve to incorporate new information. Second, this project extends previous marketing research on brand pairings to include a broader spectrum of social issues, stakeholders beyond consumers (i.e., activists), and multiple types of NGO-corporate partnerships. Third, it contributes to a broad-based understanding of the network of NGO-corporate partnerships through its testing of theoretically driven propositions. Broader Impacts: This research offers three broader impacts for educational, policy and industry sectors. First, the project advances social science and computer science interdisciplinary collaboration and innovation by bringing together undergraduate and graduate student researchers. As such, it aims to train a new generation of students in scientific methods. Second, the findings will illuminate why some nonprofits are less likely to be supported by public funding thus allowing policymakers to make informed decisions about which social issues could be turned over to private funding sources and which will continue to need taxpayer support. Third, as companies seek to improve relationships with consumers and limit risk exposure from activists, the findings will offer industry leaders information regarding how communication influences stakeholders support of partnerships.

非营利组织和企业越来越多地建立了合作伙伴关系，以解决各种社会问题。这种伙伴关系可以采取多种形式，包括慈善、事业营销、品牌认证和集体影响安排。通过沟通，伙伴关系的轮廓被告知不同的利益相关者群体，从而影响态度、购买意向、捐赠意向和参与行动的意向。这项研究通过使用一系列三个在线实验来描绘消费者和积极分子对公司和非政府组织的心理模型，考察了积极分子和消费者对关于企业与非政府组织伙伴关系的各种信息的反应。这个项目实现了三个重要目标：(1)加深我们对沟通的非政府组织-公司伙伴关系对消费者和活动家的态度、购买意向、捐赠意向和参与激进主义的意图的影响的理解；(2)了解这种信息可能通过包括或排除某些信息特征来克服最初不一致的配对的方法；以及(3)了解不同形式的非政府组织-公司伙伴关系如何调节这些关系。智力价值：这个项目的智力价值有三个方面。首先，它通过调查塑造个体心理模型如何演变以纳入新信息的因素，对语义网络的研究做出了贡献。其次，该项目扩展了之前关于品牌配对的营销研究，将更广泛的社会问题、消费者以外的利益相关者(即活动家)以及多种类型的非政府组织-公司伙伴关系纳入其中。第三，它通过对理论驱动的主张的测试，有助于对非政府组织-公司伙伴关系网络的广泛了解。更广泛的影响：这项研究为教育、政策和工业部门提供了三个更广泛的影响。首先，该项目通过将本科生和研究生研究人员聚集在一起，促进了社会科学和计算机科学的跨学科合作和创新。因此，它的目标是培训新一代学生掌握科学方法。其次，这些发现将解释为什么一些非营利组织不太可能得到公共资金的支持，从而使政策制定者能够做出明智的决定，决定哪些社会问题可以交给私人资金来源，哪些将继续需要纳税人的支持。第三，随着公司寻求改善与消费者的关系并限制维权人士的风险敞口，这些发现将为行业领导者提供有关沟通如何影响利益相关者对合作伙伴支持的信息。