Information avoidance in corporate information system use

信息系统在当今的商业环境中无处不在，并已成为企业成功的关键因素。信息系统的用户可以获得比以往更大的信息库。然而，许多研究和实践工作的基本假设是，现有的信息最终将被使用。令人惊讶的是，很少有人注意到，虽然信息是可用的和相关的，用户可能会决定不使用它的一部分或完全忽略它。由于只有正在使用的信息可以有助于公司的成功，这种信息回避现象仍然是一个严重的威胁，是发展，使用和整体业务目标。这里的假设并不是忽视信息在任何情况下都是恶意的。当今工作环境中可用的信息量使得忽略大多数可用信息成为必要。然而，被认为是恶意的，并且处于信息回避现象的中心，是用户的主观信息需求和随后的信息使用的病理性分歧。这是唯一的情况下，什么被认为是必要的和所需的信息，由用户不，由于某种原因，最终没有得到used.This研究项目的目的是理解和解释这种信息回避行为的背景下，计算机支持的工作环境。现有的认知解释表明，存在两个独立的因果机制，导致信息回避。然而，这些分散的研究成果并没有被整合成一个整体的解释。一个初步的解释模型已经从文献中推导出来。在研究项目的过程中，该模型将配备测量模型，并在实验室环境中进行测试。由于一些认知过程是无意识的和潜在的，多方法的方法将采用传统的方法，如访谈和观察，但也神经生理学方法。测试模型将先进的信息回避行为的背景下，商业信息系统的中档理论。该项目的目标是在国际期刊上发表科学研究成果，并在国际会议上发言。

Information systems are ubiquitous in today's business environment and have become critical success factors for businesses. The users of information systems have access to a larger pool of information than ever before. However, the underlying assumption in much research and practitioner work is that available information will eventually be used. Surprisingly little attention has been paid to the consideration that although information is available and relevant, the users may decide to not using parts of it or to ignoring it altogether. Since only information that is being used can contribute to the firm's success, this phenomenon of information avoidance remains a serious threat to IS development, usage, and the overall business goals. The assumption here is not that the neglect of information is malicious in any case. The amount of information available in today's work environment makes the neglect of most available information a necessity. What is considered malicious however, and is at the center of the information avoidance phenomenon, is the pathologic divergence of a user's subjective information need and the subsequent information use. This is only the case when what is deemed to be necessary and desired information by the user does, for some reason, ultimately not get used.This research project aims at understanding and explaining such information avoidance behaviour in the context of computer-supported work environments. Existing cognitive explanations suggest the existence of two separate causal mechanisms that lead to information avoidance. However, these separate und scattered prior research works have not been synthesized and combined into a holistic explanation. A preliminary explanatory model has been derived from the literature. During the process of the research project this model will be equipped with a measurement model, and be tested in an experimental laboratory setting. Because some of the cognitive processes are unconscious and latent, a multi-method approach will employ traditional methods, such as interviews and observations, but also neurophysiological methods. The tested model will be advanced towards a mid-range theory of information avoidance behaviour in the context of business information systems. It is the aim of this project to publish the scientific findings in international journals and to present at international conferences.