Understanding Role-differentiated Privacy During COVID-19 Test-Trace-Isolate

为了应对新冠肺炎疫情，各大高校正在开展测试痕迹隔离计划，以安全地重新开放校园。个人的健康状况通过体温检测、最近接触者的调查和新冠肺炎测试来记录下来。这就要求人们在分享自己的信息时感到安全。然而，人们可能会觉得在工作场所和教育环境中分享他们的信息并不安全。担任不同社会角色的个人--如临时教员、研究生研究助理、本科生和工作人员--可能有不同的敏感性、需求、医疗保健机会、对社会服务的使用和工作保障。他们的信息将与谁共享？要保存多长时间？这是如何传达的？如何解决这些担忧将决定人们愿意参与健康监测的方式，这对重启项目的成功和安全，乃至对美国的自由和隐私价值观都有影响。这个项目考察了担任不同社会角色的个人如何体验他们的隐私，以及如何与健康监测系统互动。研究人员将为技术和程序设计策略提供建议，这些策略将考虑到不同的需求、漏洞和隐私预期。这些建议将通过工具包和工作间广泛传播。该项目通过解决两个关键研究问题来调查如何满足人们不同的隐私需求--使他们在参与测试痕迹隔离程序时感到安全：(1)不同的社会角色对隐私体验有什么影响？(2)隐私体验的差异表明程序和系统的设计要求(例如，技术、交互和通信)有什么不同？该项目将有助于实现隐私分析的普遍性。相反，它将开发一个角色区分的框架，以了解隐私需求和价值观，受人们在家庭、工作场所和社会中的角色的影响。研究问题将通过定性研究方法进行调查--包括与校园不同利益相关者的研讨会和采访--地点是单一的大型大学校园：加州大学圣地亚哥分校。加州大学圣迭戈分校的健康监测项目已经将许多学生和工作人员带回了校园。它影响人们获得医疗保健、工作和学习的方式。这项研究的结果将包括一种新的隐私理论，根据社会角色尊重人们的需求。这一奖项反映了NSF的法定使命，并通过使用基金会的智力优势和更广泛的影响审查标准进行评估，被认为值得支持。

In response to the COVID-19 pandemic, colleges and universities are running test-trace-isolate programs to safely reopen campuses. Individuals’ health gets documented with temperature checks, surveys about recent contacts, and COVID-19 tests. This requires people to feel safe sharing information about themselves. However, people may not feel safe sharing their information in workplaces and educational settings. Individuals occupying different social roles—such as temporary faculty, graduate research assistants, undergraduate students, and staff—are likely to have different sensitivities, needs, healthcare access, use of social services, and job security. Who will their information be shared with? How long will it be kept? How is this communicated? How these concerns are addressed will shape how people are willing to participate in health monitoring, which has implications for the success and safety of reopening programs, and further, for American values of freedom and privacy. This project examines how individuals occupying different social roles experience their privacy and interact with health monitoring systems. Researchers will produce recommendations for technology and program design strategies that take into consideration heterogeneous needs, vulnerabilities, and privacy expectations. The recommendations will be broadly disseminated through a toolkit and workshops.This project investigates how to meet people’s varied privacy needs—so they will feel safe participating in test-trace-isolate programs—by addressing two key research questions: (1) What different social roles impact privacy experiences? (2) What do differences in privacy experiences indicate about the design requirements (e.g. technology, interaction, and communication) of programs and systems? The project will contribute an alternative to universalizing analyses of privacy. Instead, it will develop a role-differentiated framework for understanding privacy needs and values, affected by people’s roles at home, in the workplace, and in society. The research questions will be investigated through a qualitative research methodology —involving workshops and interviews with diverse campus stakeholders—at a single, large college campus: the University of California, San Diego. UCSD’s health monitoring program has already brought many students and workers back to campus. It affects how people get health care, work, and study. Results of this research will include a new theory of privacy that respects people’s needs according to social roles.This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the Foundation's intellectual merit and broader impacts review criteria.