Understanding Role-differentiated Privacy During COVID-19 Test-Trace-Isolate

为应对COVID-19大流行，学院和大学正在开展测试追踪隔离计划，以安全地重新开放校园。通过体温检查、最近接触者调查和COVID-19测试来记录个人的健康状况。这要求人们在分享自己的信息时感到安全。然而，人们在工作场所和教育环境中分享自己的信息可能会感到不安全。拥有不同社会角色的个体——如临时教师、研究生研究助理、本科生和职员——可能有不同的敏感性、需求、医疗保健获取、社会服务的使用和工作保障。他们的信息将与谁共享？可以保存多久？这是如何传达的？如何解决这些问题将影响人们参与健康监测的意愿，这将影响到重新启动项目的成功和安全，进而影响到美国自由和隐私的价值观。这个项目研究了不同社会角色的个体如何体验他们的隐私并与健康监测系统互动。研究人员将为考虑异质需求、漏洞和隐私期望的技术和程序设计策略提出建议。这些建议将通过工具包和讲习班广泛传播。这个项目通过解决两个关键的研究问题来研究如何满足人们不同的隐私需求，从而让他们在参与测试-跟踪-隔离计划时感到安全：(1)什么不同的社会角色会影响隐私体验？(2)隐私体验的差异表明程序和系统的设计要求（如技术、交互和通信）是什么？该项目将为普及隐私分析提供另一种选择。相反，它将开发一个角色差异化的框架来理解隐私需求和价值观，这些需求和价值观受到人们在家庭、工作场所和社会中的角色的影响。研究问题将通过定性研究方法进行调查-包括研讨会和与不同校园利益相关者的访谈-在一个单一的大型大学校园：加州大学圣地亚哥分校。加州大学圣地亚哥分校的健康监测项目已经吸引了许多学生和工作人员回到校园。它影响人们如何获得医疗保健、工作和学习。这项研究的结果将包括一个新的隐私理论，根据社会角色尊重人们的需求。该奖项反映了美国国家科学基金会的法定使命，并通过使用基金会的知识价值和更广泛的影响审查标准进行评估，被认为值得支持。

In response to the COVID-19 pandemic, colleges and universities are running test-trace-isolate programs to safely reopen campuses. Individuals’ health gets documented with temperature checks, surveys about recent contacts, and COVID-19 tests. This requires people to feel safe sharing information about themselves. However, people may not feel safe sharing their information in workplaces and educational settings. Individuals occupying different social roles—such as temporary faculty, graduate research assistants, undergraduate students, and staff—are likely to have different sensitivities, needs, healthcare access, use of social services, and job security. Who will their information be shared with? How long will it be kept? How is this communicated? How these concerns are addressed will shape how people are willing to participate in health monitoring, which has implications for the success and safety of reopening programs, and further, for American values of freedom and privacy. This project examines how individuals occupying different social roles experience their privacy and interact with health monitoring systems. Researchers will produce recommendations for technology and program design strategies that take into consideration heterogeneous needs, vulnerabilities, and privacy expectations. The recommendations will be broadly disseminated through a toolkit and workshops.This project investigates how to meet people’s varied privacy needs—so they will feel safe participating in test-trace-isolate programs—by addressing two key research questions: (1) What different social roles impact privacy experiences? (2) What do differences in privacy experiences indicate about the design requirements (e.g. technology, interaction, and communication) of programs and systems? The project will contribute an alternative to universalizing analyses of privacy. Instead, it will develop a role-differentiated framework for understanding privacy needs and values, affected by people’s roles at home, in the workplace, and in society. The research questions will be investigated through a qualitative research methodology —involving workshops and interviews with diverse campus stakeholders—at a single, large college campus: the University of California, San Diego. UCSD’s health monitoring program has already brought many students and workers back to campus. It affects how people get health care, work, and study. Results of this research will include a new theory of privacy that respects people’s needs according to social roles.This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the Foundation's intellectual merit and broader impacts review criteria.