CAREER: The Development, Design, and Ethical Issues of Algorithmic Hiring Tools

该项目探讨了自动招聘平台的开发和实施，该平台在选择雇用谁时使用复杂的数学公式和人工智能。这是一个重要的问题，因为自动化招聘平台有时被发现在从特定社会群体中选择员工时存在偏见，而且他们往往缺乏决策因素的透明度。该项目旨在了解自动招聘平台如何创建以及它们如何在就业市场中发挥作用的社会和道德层面。这将通过调查使用自动化招聘平台的公司如何使用它们，观察自动化招聘平台是如何设计的，并通过与设计和开发它们的人以及人力资源专业人员和求职者的访谈来实现。该项目还将为自动招聘平台的设计和使用制定新的道德准则。自动招聘平台是人工智能中最明显和最重要的形式之一，因为它们对招聘决策的重要性，因为它们可能在选择标准中有系统性的偏见，因为它们经常像“黑匣子”一样运行，其设计和内部工作原理是未知的。该项目将推进科学和技术研究的最新研究，该研究已经开始考虑人工智能对人机交互，社会分层和未来工作的社会和伦理影响。该项目的主要目标是：1）提供更好的社会科学理解，了解使用自动招聘平台所涉及的人机交互以及它们是如何设计的; 2）教育公众和组织了解算法招聘工具所产生的技术能力，限制和道德问题;及3）促进为算法招聘工具的设计者、开发者及消费者制定道德行为守则。这将通过一个混合方法的研究设计，包括调查，访谈，观察和文献内容分析来完成。这个奖项反映了NSF的法定使命，并已被认为是值得通过使用基金会的智力价值和更广泛的影响审查标准进行评估的支持。

This project explores the development and implementation of Automated Hiring Platforms that use complex mathematical formulas and artificial intelligence when making choices about whom to hire for a job. This is an important issue because Automated Hiring Platforms have sometimes been found to be biased in their selection of employees from particular social groups and because they often lack transparency regarding the factors that go into their decisions. This project aims to understand the social and ethical dimensions of how Automated Hiring Platforms are created and how they function within the job market. This will be accomplished through surveying companies that use Automated Hiring Platforms about how they use them, observing how Automated Hiring Platforms are designed, and through interviews with those who design and develop them and with human resources professionals and job applicants. The project will also result in the creation of a new code of ethics for the design and use of Automated Hiring Platforms.Automated Hiring Platforms are among the most visible and consequential forms of artificial intelligence because of their importance for hiring decisions, because they can be systematically biased in their selection criteria, and because they often operate as 'black boxes' the design and inner workings of which are unknown. This project would advance recent research in Science and Technology Studies that has begun to consider the social and ethical implications of artificial intelligence for human-computer interaction, social stratification, and the future of work. The main goals of this project are: 1) To provide better social scientific understanding of the human-computer interactions involved in using Automated Hiring Platforms and how they are designed; 2) To educate the public and organizations about the technical capabilities, limitations, and ethical issues arising from algorithmic hiring tools; and 3) To facilitate the development of ethical codes of conducts for designers, developers and consumers of algorithmic hiring tools. This will be accomplished via a mixed-methods research design involving surveys, interviews, observations, and documentary content analysis.This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the Foundation's intellectual merit and broader impacts review criteria.