Examining organisational complexity and clinical risk to improve hospital patients' safety.

改善沟通实践将降低用药错误和医院获得性感染的巨大比率和成本。目前，医院引起的事故每年的费用约为20亿澳元。这些成本可能会进一步上升，因为医院变得更加繁忙，文化和语言更加多样化，每个病人的资源更少，技术上更有能力让病情较重的病人活得更久，导致临床风险增加和更多事故。这项计划可缩短住院时间、降低再次入院率和确保更好地调配临床资源，从而节省约20%的医院运营总成本。

Improving communicative practices will reduce the massive rate and cost of medication errors and hospital-acquired infections. Current costs of hospital-caused incidents are around AU$2 billion per year. These costs are likely to rise further because hospitals are becoming busier, more culturally and linguistically diverse, less generously resourced per patient, and more technologically capable of keeping sicker patients alive for longer, leading to increased clinical risk and more incidents. This project could save around 20% of the total cost of hospital operations by reducing lengths of stay, lowering re-admission rates and ensuring better deployment of clinical resources.