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How to transform and upgrade hotels in Japan to JP Hotel+ in the post-COVID-19 age?

How to transform and upgrade hotels in Japan to JP Hotel+ in the post-COVID-19 age?
后COVID-19时代,日本酒店如何转型升级为JP Hotel?
批准号:
21K17984
负责人:
SUN YIYANG
金额:
$2.75万
依托单位国家:
日本
项目类别:
Grant-in-Aid for Early-Career Scientists
财政年份:
2021
资助国家:
日本
项目状态:
已结题
起止时间:
2021-04-01 至 2024-03-31

项目摘要

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中文摘要
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英文摘要
In FY 2022, I continued retrieving comprehensive background information of hotel robot-related literature in different databases such as Scientist Direct, Web of Science, and Google Scholar, summarized the literature by different themes/applications, and has published one hotel robot-related paper in a SSCI-listed hospitality and tourism journal. In April, May, and Sept 2022, I conducted questionnaire surveys with Henn na Hotel staff from Henn na Hotel in Kansai area,Hokuriku area, Tohoku area, and Seoul, Korea. In July and August 2022, interviews and telephone interviews were conducted with hotels which have smart elements in Greater Bay area (i.e., Hong Kong SAR, Shenzhen, Hangzhou). In October 2022, along with the promotion of national travel subsidy program by Japanese government, I conducted in-depth interviews with Henn na Hotels in Kanazawa and Tokyo. In December 2022, along with the new opening of Henn na hotel in Kagoshima, Kyushu, I continued conducting in-depth interviews with Henn na hotel in Kyushu area.In Feb and Mar 2023, as the whole world has been recovering tourism, in-depth interviews were conducted with hotel staff in Oasis Avenue in Hong Kong (i.e., the first smart hotel in Hong Kong just opened in Dec 2022), future hotel Alibaba in Hangzhou, China, and smart hotels in Shanghai, China.
期刊论文(4)
专著(0)
科研奖励(0)
会议论文
Developing Qualification Framework for Hotel Frontline Staff.
制定酒店一线员工的资格框架。
DOI: 10.1080/1528008x.2022.2157363
发表时间: 2022
期刊: Journal of Quality Assurance in Hospitality & Tourism
影响因子: 3.3
作者: [Sun S., Tsang, M. F. D., & Law, R.]
通讯作者: R.
Evaluation of Robot Application in Hospitality.
机器人在酒店业应用的评估。
DOI: --
发表时间: 2022
期刊:
影响因子: --
作者: [Ye, H., Sun, S., & Law, R., Sunny Sun]
通讯作者: Sunny Sun
DOI: 10.3390/su141710827
发表时间: 2022-08
期刊: Sustainability
影响因子: 3.9
作者: [Huiyue Ye;Sunny Sun;R. Law]
通讯作者: Huiyue Ye;Sunny Sun;R. Law
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