How to transform and upgrade hotels in Japan to JP Hotel+ in the post-COVID-19 age?

在2022财年，我继续在Scientist Direct、Web of Science、谷歌Scholar等不同的数据库中检索酒店机器人相关文献的全面背景信息，按不同的主题/应用进行文献总结，并在ssci上市的酒店与旅游期刊上发表了一篇酒店机器人相关的论文。在2022年4月、5月和9月，我对关西地区、北ku地区、东北地区和韩国首尔的Henn na酒店员工进行了问卷调查。在2022年7月和8月，对大湾区（即香港特区、深圳、杭州）拥有智能元素的酒店进行了访谈和电话访谈。2022年10月，随着日本政府国家旅游补贴计划的推进，我对金泽和东京的海娜酒店进行了深度采访。2022年12月，随着九州鹿儿岛海娜酒店的新开业，我继续对九州地区海娜酒店进行深度采访。2023年2月至3月，随着全球旅游业的复苏，我们对香港甘泉大道（即2022年12月刚刚开业的香港第一家智慧酒店）的酒店员工、中国杭州的未来酒店阿里巴巴、中国上海的智慧酒店进行了深度采访。

In FY 2022, I continued retrieving comprehensive background information of hotel robot-related literature in different databases such as Scientist Direct, Web of Science, and Google Scholar, summarized the literature by different themes/applications, and has published one hotel robot-related paper in a SSCI-listed hospitality and tourism journal. In April, May, and Sept 2022, I conducted questionnaire surveys with Henn na Hotel staff from Henn na Hotel in Kansai area,Hokuriku area, Tohoku area, and Seoul, Korea. In July and August 2022, interviews and telephone interviews were conducted with hotels which have smart elements in Greater Bay area (i.e., Hong Kong SAR, Shenzhen, Hangzhou). In October 2022, along with the promotion of national travel subsidy program by Japanese government, I conducted in-depth interviews with Henn na Hotels in Kanazawa and Tokyo. In December 2022, along with the new opening of Henn na hotel in Kagoshima, Kyushu, I continued conducting in-depth interviews with Henn na hotel in Kyushu area.In Feb and Mar 2023, as the whole world has been recovering tourism, in-depth interviews were conducted with hotel staff in Oasis Avenue in Hong Kong (i.e., the first smart hotel in Hong Kong just opened in Dec 2022), future hotel Alibaba in Hangzhou, China, and smart hotels in Shanghai, China.