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How to transform and upgrade hotels in Japan to JP Hotel+ in the post-COVID-19 age?

后COVID-19时代，日本酒店如何转型升级为JP Hotel？

基本信息

批准号：
21K17984
负责人：
SUN YIYANG
金额：
$ 2.75万
依托单位：
Ritsumeikan Asia Pacific University
依托单位国家：
日本
项目类别：
Grant-in-Aid for Early-Career Scientists
财政年份：
2021
资助国家：
日本
起止时间：
2021-04-01 至 2024-03-31
项目状态：
已结题

来源：
https://kaken.nii.ac.jp/en/grant/KAKENHI-PROJECT-21K17984/
关键词：
Hotel robot application Hotels Japan Artificial Intelligence COVID-19 Robotics technology

项目摘要

In FY 2022, I continued retrieving comprehensive background information of hotel robot-related literature in different databases such as Scientist Direct, Web of Science, and Google Scholar, summarized the literature by different themes/applications, and has published one hotel robot-related paper in a SSCI-listed hospitality and tourism journal. In April, May, and Sept 2022, I conducted questionnaire surveys with Henn na Hotel staff from Henn na Hotel in Kansai area,Hokuriku area, Tohoku area, and Seoul, Korea. In July and August 2022, interviews and telephone interviews were conducted with hotels which have smart elements in Greater Bay area (i.e., Hong Kong SAR, Shenzhen, Hangzhou). In October 2022, along with the promotion of national travel subsidy program by Japanese government, I conducted in-depth interviews with Henn na Hotels in Kanazawa and Tokyo. In December 2022, along with the new opening of Henn na hotel in Kagoshima, Kyushu, I continued conducting in-depth interviews with Henn na hotel in Kyushu area.In Feb and Mar 2023, as the whole world has been recovering tourism, in-depth interviews were conducted with hotel staff in Oasis Avenue in Hong Kong (i.e., the first smart hotel in Hong Kong just opened in Dec 2022), future hotel Alibaba in Hangzhou, China, and smart hotels in Shanghai, China.

于2022财政年度，我继续在Scientist Direct、Web of Science及Google Scholar等不同数据库中检索酒店机器人相关文献的全面背景资料，按不同主题╱应用总结文献，并于一份列入SSCI的酒店及旅游期刊发表一篇酒店机器人相关论文。2022年4月、5月和9月，我对关西地区、北陆地区、东北地区和韩国首尔的Henn na酒店员工进行了问卷调查。于2022年7月及8月，我们对大湾区内拥有智能元素的酒店进行了访问及电话访问（即，香港特别行政区、深圳、杭州）。2022年10月，沿着日本政府推进国家旅游补贴计划，笔者对位于金泽和东京的Henn na Hotels进行了深度采访。2022年12月，沿着九州鹿儿岛的Henn na酒店新开业，我继续深入九州地区的Henn na酒店进行采访。2023年2月和3月，随着全球旅游业的复苏，我对香港绿洲大道的酒店员工进行了深入采访（即，香港首家智能酒店于2022年12月开业）、中国杭州的未来酒店阿里巴巴以及中国上海的智能酒店。