Managing risk in community services. A preliminary study of the impacts of risk management on Victorian services and clients.

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Most older people and those with a disability or a mental illness now live in the community. They receive help from a vast range of community services, which are also expected to keep them safe, and their workers and the wider community safe. Risk management is now an important part of the work of all services and businesses involved in community care. This project will study the unforeseen impacts and costs of the new risk management, identify the problems, and explore the ways risk management can achieve its goals without reducing services and limiting the lives of the clients.