Analyzing and supporting cooperation management in online learning communities

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Australian companies, universities and other organizations are competing with other nations in the ?knowledge market?, and given the size of Australia's population compared to many of its competitors, keeping a position at the forefront of knowledge production and innovation has become an economic necessity. Communities of practice and other forms of collaborative teams are becoming important as producers and disseminators of knowledge and social capital. Our research will help such knowledge producing entities to make optimal use of modern communication media, employing elements of 'smart? technologies. Research outcomes will contribute to the design and support of knowledge building communities in form of guidelines and software tools.