SYSTEMATIZING JAPANESE STYLE SOCIAL WORK COMMUNICATION AND A SEARCH FOR A NEW EDUCATIONAL METHOD

我们对日本社会工作沟通进行了为期三年的研究，特别是寻找一种适合日本文化和社会以及日本社会工作环境的沟通方式，并探讨了在社会工作沟通中开发新教育方法的可能性。由于一名社会工作研究人员和一名语言学家的合作，我们能够在研究报告中提出一个新的研究框架和新的视角，我们分析了发生在实际工作场所的社会工作沟通，涉及客户和员工之间的日常互动。我们还提出了一些对学习社会工作的学生进行教育的新方法，特别是在跨文化沟通培训中发展起来的培训方法的使用。更具体地说，日本社会工作中的沟通研究倾向于以咨询理论为基础的西式沟通。在我们的研究中，我们探讨了使用语言学、语用学和社会语言学中发展起来的分析方法以及咨询方法的可能性。到目前为止，日本的社会工作沟通研究主要针对帮助情境中的受助人和辅导员。在我们的研究中，如上所述，一方面是工作人员与客户之间的对话，另一方面是帮助者和社会工作者之间的意见交流，作为研究材料。

We conducted a three-year research on Japanese social work communication, with a particular interest in finding a style of communication that can fit Japanese culture and society, and Japanese social work environment, and we looked into some possibility of developing new educational methods in social work communication.As a result of the collaboration between a social work researcher and a linguist, we were able to present, in our research report, a new research framework and a new perspective, and we analyzed social work communication that takes place in actual work places regarding day-to-day interactions between clients and workers. We also proposed some new methodology of educating students studying social work, particularly the use of training methods developed in cross-cultural communication training. More specifically, communication studies in social work in Japan tended to lean heavily towards Western style communication based on counseling theories. In our research, we looked into the possibilities of using analytical methods developed in linguistics, pragmatics and sociolinguistics as well as counseling methods. Up to present, Japanese social work communication studies dealt primarily with the client and the counselor in helping situations. In our study, as mentioned above, the conversation between workers and clients on the one hand, and exchange of comments by helpers and social workers on the other, were used as research materials.